Digital Product Manager Salesforce Product Owner

1 tydzień temu

Al Piłsudskiego Łódź, Polska Spyrosoft Pełny etat

Project Description

As the Digital Product Manager, you will play a pivotal role in shaping and executing our strategy to optimize customer engagement, retention, and acquisition. In order to unlock financial impact, you will lead a cross functional, cross business unit team through delivery of Salesforce Sales Cloud, and collaborate closely with cross-functional teams including Marketing, Sales, Commercial Excellence, and IT to drive the development, implementation, and process improvement of CRM solutions.

Main responsibilities

  • Scale Salesforce Sales Cloud/Salesforce Marketing Automation Account Engagement and Salesforce Data Cloud globally across clients Strategic Business Units and regions, with a focus on negotiating trade-offs to achieve as much standardization as possible while meeting business objectives
  • Define and prioritize the product roadmap, considering customer needs, competitive landscape, and business objectives.
  • Collaborate cross-functionally with Marketing, Operations, Sales, Commercial Excellence, and IT teams to ensure alignment and successful execution of initiatives.
  • Work closely with stakeholders to gather and prioritize requirements, translating them into actionable product features and enhancements.
  • Oversee the end-to-end product development lifecycle, from ideation and design to development, testing, and release.
  • Define and monitor key performance metrics to assess product performance, identify areas for improvement, and drive optimization efforts.
  • Stay abreast of industry trends, competitor offerings, and emerging technologies to inform product strategy and decision-making.
  • Leverage customer feedback, data analysis, and market research to gain insights into customer needs and preferences, informing product enhancements and innovations.
  • Effectively communicate product plans, progress, and updates to internal stakeholders, executive leadership, and external partners as needed.

Position requirements

  • Bachelor's degree in Business, Information Technology, or a related field (or equivalent experience).
  • 3+ years of hands-on experience with Salesforce Sales Cloud/with Marketing Cloud and Data Cloud Technology as a Product Manager, Administrator, or Consultant.
  • Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant/ Pardot, Marketing Cloud) strongly preferred.
  • Proven track record of managing Salesforce projects and delivering measurable business outcomes.
  • Strong understanding of sales processes, metrics, and best practices.
  • Experience with Agile and/or Scrum methodologies.
    • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills with the ability to influence and collaborate across teams.

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