CMDB ITOM ServiceNow Architect

4 tygodni temu

al Listopada Kraków, Polska FinDev Pełny etat

We specialize in creating niche software for large international banks and investment funds.

We are seeking a ServiceNow ITOM Developer/Architect with extensive technical and hands-on experience that includes a consistent track record of successful implementations of ensuring assets and/or configuration items are managed and the relationships between them.

As a ServiceNow ITOM Developer/Architect, you will be directly responsible for ServiceNow Discovery, as part of the ServiceNow Engineering team, playing a critical role in the modernization of how we ensure assets and/or configuration items are managed and the relationships between them. You will work closely with the Platform Architect to refine ServiceNow platform requirements and complete the development of the agreed upon solution.  

This role provides a unique growth opportunity to use your experience, communication, and problem-solving skills to maintain an accurate and reliable CMDB. The ideal candidate will demonstrate their extensive scripting capabilities in one or more of the common languages used by ServiceNow, including Java, HTML, Angular, etc.

Responsibilities:

·       Lead the strategy and design of ServiceNow ITOM initially focusing on Discovery data integration into the CMDB

·       Collaborate with Product Management and the rest of the ServiceNow leadership team to drive implementation of new ITOM capabilities as part of the overall ServiceNow roadmap

·       Lead efforts related to consuming additional data sources into the CMDB

·       Work collaboratively across business and technology services to evolve and mature CMDB

·       Key SME on various company-wide and IT initiatives which have a CMDB impact

·       Communicate changes to Discovery that will impact the SACM data or processes

·       Stay current on ServiceNow products and applicable ServiceNow Discovery and integration technologies related to the CMDB, CSDM, Configuration Management, and SACM

·       Support, enhance, and maintain existing out of box and custom patterns to discover on premise and cloud infrastructure

·       Develop and implement new Discovery patterns

·       Drive Discovery remediations and/or troubleshooting efforts either on request or proactively

·       Provide visibility to performance and issues related to Discovery

·       Provide direction and support to junior team members

·       Mitigate risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior

Key Qualifications:

·       Minimum of 8+ years of experience in architecting and implementing ServiceNow ITOM (IT Operations Management) capabilities across multiple departments 

·       Proven experience leading the strategy and design of ServiceNow ITOM, with an initial focus on Discovery data integration into the CMDB

·       Experience with the initial deployment of ServiceNow Discovery and Service Mapping

·       Experience in maintaining and enhancing existing ServiceNow Discovery, particularly in a hybrid environment that include both on-premise and cloud infrastructure

·       Hands-on experience with Common Service Data Model (CSDM), and ITI certifications (Foundations v3 or v4)

·       Knowledge of a broad range of ServiceNow Applications, such as CSM, ITSM, ITOM, HR, SecOps, GRC, and Employee Center 

·       Design / Develop ServiceNow Tables, Fields, Forms and Access Controls 

·       Demonstrable experience in ITOM operational aspects of the IT environment such as monitoring, performance management and automation

·       Extensive knowledge with crafting Business Rules, ACL's, Client Scripts, UI Policies, UI Macros, UI Scripts, Catalog Forms, etc. 

·       Use JavaScript to develop solutions for requirements that can't be satisfied through configuration 

·       Solve and repair common configuration issues 

·       Automate activities on the ServiceNow platform using Flow Designer and/or Workflow Engine 

·       Build data sets and transform maps for importing data from other sources into ServiceNow 

·       Deep technical knowledge of integrating ServiceNow with external systems, such as AD, SSO, SCCM, Workday, SAP SuccessFactors, Jira, etc. using JDBC, REST, SOAP, Integration Hub

·       Bachelor degree in IT related field or equivalent work experience

·       Experience working in a regulated industry such as finance is a plus

Additional Qualifications: 

·       Minimum 7+ years IT related experience 

·       Experience working in an Agile development environment is strongly preferred  

·       Experience leading multiple projects simultaneously 

·       ServiceNow Implementation Specialist certification is a plus 

·       ServiceNow CSA Certification is a plus 

We offer:

·       Flexible work setup: remote work residing in Cyprus, Georgia, Poland or Serbia, or a hybrid model for those in Limassol, Cyprus, or Krakow or Warsaw, Poland (if preferred).

·       Full health insurance coverage for those based in Cyprus or Poland.

·       50% coverage of health insurance for spouses and children in Cyprus or Poland.

·       24 days of paid vacation.

·       10 days of paid sick leave.

·       50% reimbursement for professional training, education, conferences.

·       Work alongside a highly professional team.

·       Engaging teambuilding events and activities.

In case of relocation to Poland or Cyprus, we offer:

·       Flight tickets, accommodation rent for 1st month for our relocated employee and his/her official family.

·       Support in visa application and issue process, entry permit and residence permit processing.

  • CMDB ITOM ServiceNow Technical Lead

    6 dni temu

    al. Listopada , Kraków, Polska FinDev Pełny etat

    Job Description:We specialize in creating bespoke software for major international banks and investment funds.As a CMDB ITOM Technical Lead, you will play a pivotal role in the modernization of our asset management processes. You will work closely with the Platform Architect to refine ServiceNow platform requirements and deliver high-quality solutions.This...

  • CMDB ITOM ServiceNow Enterprise Architect Opportunity

    3 dni temu

    al. Listopada , Kraków, Polska FinDev Pełny etat

    We specialize in creating innovative software solutions for large international financial institutions and investment firms.The ideal candidate will have extensive technical experience in architecting and implementing ServiceNow ITOM capabilities, with a strong focus on Discovery data integration into the CMDB.As a key member of our ServiceNow Engineering...

  • ServiceNow ITOM Expert

    4 dni temu

    Kraków, Lesser Poland Darwin Recruitment Pełny etat

    About the RoleWe are seeking an experienced ServiceNow ITOM Architect to join our team in Poland. As a key member of our team, you will lead and support ITOM suite engagements, drive full lifecycle ITOM implementations, and provide expert guidance on third-party integrations with ServiceNow.The ideal candidate will have 6+ years of ServiceNow experience, a...

  • ServiceNow ITOM Implementation Specialist

    1 dzień temu

    Kraków, Lesser Poland Darwin Recruitment Pełny etat

    Darwin Recruitment is seeking a highly skilled ServiceNow ITOM Architect to join our team in Europe & US Expansion. As a leading Full ServiceNow Lifecycle Partner, we are expanding across these regions and require an expert to lead and support ITOM suite engagements.Key Responsibilities:Drive full lifecycle ITOM implementations specializing in Configuration...

  • ITOM Solutions Architect

    4 dni temu

    Kraków, Lesser Poland Darwin Recruitment Pełny etat

    Job DescriptionA rapidly growing Full ServiceNow Lifecycle Partner is expanding across Europe and the US. We are seeking a highly skilled ServiceNow IT Operations Management (ITOM) Architect to join our team in Poland.The ideal candidate will lead and support ITOM suite engagements across presales, design, and implementation phases. Responsibilities include...

  • Configuration Management Architect

    1 dzień temu

    Kraków, Lesser Poland Darwin Recruitment Pełny etat

    Darwin Recruitment is seeking a skilled Configuration Management Architect to join our team in Europe & US Expansion. As a leading Full ServiceNow Lifecycle Partner, we require an expert to ensure CMDB integrity, relationships, hierarchy, health dashboards, and adherence to the CSDM framework.Key Responsibilities:Drive full lifecycle ITOM implementations...

  • Configuration Management Specialist

    4 dni temu

    Kraków, Lesser Poland Darwin Recruitment Pełny etat

    About the CompanyDarwin Recruitment is a rapidly growing Full ServiceNow Lifecycle Partner expanding across Europe and the US. We are seeking a highly skilled ServiceNow IT Operations Management (ITOM) Architect to join our team in Poland.The ideal candidate will have 6+ years of ServiceNow experience, a strong ability to translate theoretical ITOM concepts...

  • IT Operations Management Lead

    4 dni temu

    Kraków, Lesser Poland Darwin Recruitment Pełny etat

    Key ResponsibilitiesThe successful candidate will be responsible for leading and supporting ITOM suite engagements, driving full lifecycle ITOM implementations, and ensuring CMDB integrity. They will also provide expert guidance on third-party integrations with ServiceNow and work closely with technical and business teams to ensure technology meets business...

  • ServiceNow Lifecycle Partner Consultant

    1 dzień temu

    Kraków, Lesser Poland Darwin Recruitment Pełny etat

    We are looking for a talented ServiceNow Lifecycle Partner Consultant to join our team in Poland. As a rapidly growing Full ServiceNow Lifecycle Partner, we require an expert to lead and support ITOM suite engagements and drive full lifecycle ITOM implementations.Responsibilities:Lead and support ITOM suite engagements across presales, design, and...

  • CMDB Engineer @

    3 tygodni temu

    Kraków, Lesser Poland Universal Investment Pełny etat

    Grow with us Universal Investment is on its way to becoming Europe's leading fund services platform and Super ManCo. We have provided innovative fund solutions for asset managers and institutional investors since 1968. We are also well established in Germany, Luxembourg, Ireland and Poland. From our offices in Frankfurt, Krakow, Luxembourg, Dublin, Paris and...

  • Technical Solution Architect

    6 dni temu

    Kraków, Lesser Poland Soitron Sp. z o.o. Pełny etat

    Job DescriptionWe are seeking a highly skilled Technical Solution Architect to join our team at Soitron Sp. z o.o.About the RoleThis is an exciting opportunity for a seasoned professional to lead the technical delivery of projects based on the ServiceNow platform.As a Technical Solution Architect, you will be responsible for defining technical solutions at...

  • IT Operations Management Expert

    1 dzień temu

    Kraków, Lesser Poland Darwin Recruitment Pełny etat

    We are looking for a talented IT Operations Management Expert to join our team in Poland. As a rapidly growing Full ServiceNow Lifecycle Partner, we require an expert to drive full lifecycle ITOM implementations and lead customer workshops to define ITOM requirements and implementation roadmaps.Responsibilities:Lead and support ITOM suite engagements across...

  • ServiceNow Transformation Expert

    5 dni temu

    Kraków, Lesser Poland KPMG Pełny etat

    We are seeking a seasoned ServiceNow expert to join our project delivery team as a Business Analyst.This opportunity allows you to collaborate with international teams, analyzing business needs, identifying problems, and proposing solutions within the ServiceNow platform. As a key member of our team, you will work closely with stakeholders to understand...

  • ServiceNow Business Analyst

    3 tygodni temu

    Kraków, Lesser Poland KPMG Pełny etat

    ServiceNow Business Analyst85_4470489ObowiązkiPerform business process analysis, requirement gathering on ServiceNow platform and work closely with various stakeholders. Engage in the full project life cycle from requirements gathering to solution deployment. Provide deep functional and technical knowledge of ServiceNow capabilities. Understand workflows,...

  • ServiceNow Business Analyst

    3 tygodni temu

    Kraków, Lesser Poland KPMG Pełny etat

    We are seeking a dynamic and experienced ServiceNow Business Analyst to be a key member of the ServiceNow project delivery team.Working at KPMG, gives you the opportunity to cooperate with international teams to analyze business needs, identify problems, and propose solutions within the ServiceNow platform. The Business Analyst will work with stakeholders to...

  • ServiceNow Business Analyst

    5 dni temu

    Kraków, Lesser Poland KPMG Pełny etat

    We are seeking a dynamic and experienced ServiceNow Business Analyst to be a key member of the ServiceNow project delivery team.Working at KPMG, gives you the opportunity to cooperate with international teams to analyze business needs, identify problems, and propose solutions within the ServiceNow platform. The Business Analyst will work with stakeholders to...

  • Software Developer

    1 tydzień temu

    Kraków, Lesser Poland Sabre Polska Sp. z o.o. Pełny etat

    technologies-optional : ~ Microsoft Excel about-project : This Senior Software Engineer position has the opportunity to make a large impact on the business by implementing a new state of the art ITSM tool and process that will streamline the Product and Technology organization. The ideal candidate will have experience successfully implementing the ServiceNow...

  • SIAM Consultant with English/German

    16 godzin temu

    Kraków, Lesser Poland Capgemini Pełny etat

    SIAM Consultant with English/GermanChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations...

  • SIAM Consultant

    6 dni temu

    Kraków, Lesser Poland Capgemini Pełny etat

    SIAM ConsultantChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of...

  • Solution Architect

    3 tygodni temu

    Kraków, Lesser Poland Soitron Sp. z o.o. Pełny etat

    Solution Architect (ServiceNow)Your responsibilitiesLead the technical delivery of projects based on the ServiceNow platform. Define technical solutions (at an architectural and design level of detail) Provide technical leadership and mentoring to junior architects and offshore/onshore development teams. ...