ServiceNow ITOM Implementation Specialist

7 dni temu


Kraków, Lesser Poland Darwin Recruitment Pełny etat

Darwin Recruitment is seeking a highly skilled ServiceNow ITOM Architect to join our team in Europe & US Expansion. As a leading Full ServiceNow Lifecycle Partner, we are expanding across these regions and require an expert to lead and support ITOM suite engagements.

Key Responsibilities:
  • Drive full lifecycle ITOM implementations specializing in Configuration Management, Discovery, Service Mapping, and Event Management.
  • Ensure CMDB integrity, relationships, hierarchy, health dashboards, and adherence to the CSDM framework.
  • Leverage ITSM knowledge to demonstrate the value of an integrated Service Operations approach.
  • Design, configure, and deploy ServiceNow ITOM solutions aligned with business needs and best practices.
Ideal Candidate Profile:
  • 6+ years of ServiceNow experience with deep ITOM expertise.
  • Strong ability to translate theoretical ITOM concepts into practical, value-driven solutions.
  • Hands-on knowledge of ServiceNow architecture, development, and best practices.
  • Excellent interpersonal, communication, and customer engagement skills.
  • Technical background in Networking, Unix/Linux, Windows, or other IT domains.


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