Senior ServiceNow Business Transformation Specialist
5 dni temu
We are seeking a skilled Servicenow Business Transformation Specialist to join our team at KPMG. In this role, you will be responsible for performing business process analysis and requirement gathering on the ServiceNow platform.
About the Role:
This is an exciting opportunity for a motivated and experienced Business Analyst to work closely with various stakeholders, engaging in the full project life cycle from requirements gathering to solution deployment. You will provide deep functional and technical knowledge of ServiceNow capabilities, understanding workflows, business rules, client scripting, and other aspects of ServiceNow to create impactful business solutions.
Key Responsibilities:
- Perform business process analysis and requirement gathering on the ServiceNow platform
- Engage in the full project life cycle from requirements gathering to solution deployment
- Provide deep functional and technical knowledge of ServiceNow capabilities
- Understand workflows, business rules, client scripting, and other aspects of ServiceNow to create impactful business solutions
- Create and maintain documentation on processes, policies, use cases, and workflow
- Facilitate and lead meetings and workshops to drive understanding and solution development
- Continuously improve ServiceNow operations through regular analysis, maintenance, system optimization, and problem resolution
- Work closely with developers, project managers, and other stakeholders to ensure successful implementation of proposed solutions
Required Skills and Qualifications:
- 3+ years of experience as a Business Analyst, ideally with exposure to the ServiceNow platform (any other relevant technology also considered)
- 1+ years project management experience implementing technology-enabled service management workstreams (ServiceNow preferred)
- Understands ServiceNow development methodologies and system deployment
- Strong analytical, problem-solving, and decision-making skills
- Excellent communication skills with the ability to facilitate conversations with business stakeholders in project definition, business requirements definition, and functional design sessions
- Capable of managing multiple priorities and projects simultaneously
- Experience with process quality methodology, agile methodology, business process analysis, and redesign required
- ITIL Foundation certification (V3 or V4 preferred)
- Experience in ServiceNow products other than ITSM (e.g., SecOps, ITOM, HR, CSM, GRC)
- Competence navigating project management and agile tools such as SPM/ITBM, MS Project, JIRA, Confluence, SharePoint
Benefits:
- Work in an interdisciplinary and international environment
- Participation in interesting projects for local and foreign clients in the field of IT consulting
- Favourable conditions for professional development participation in specialized trainings
- Access to new technologies
- Gain and develop unique industry skills valued on the market
- Work in a harmonious team among high-class professionals
- The opportunity to grow in a friendly and self-motivated team
- Attractive remuneration
-
ServiceNow Transformation Specialist
21 godzin temu
Kraków, Lesser Poland KPMG Pełny etatWe are seeking a skilled ServiceNow Transformation Specialist to join our project delivery team at KPMG.This role offers the opportunity to collaborate with international teams to analyze business needs, identify solutions, and implement them within the ServiceNow platform. The ideal candidate will work closely with stakeholders to understand their...
-
Global Process Transformation Expert
6 dni temu
Kraków, Lesser Poland Capgemini Pełny etatAbout the Job:We are looking for an experienced Global Process Transformation Expert to join our ServiceNow practice in Krakow. This role requires a strong understanding of ServiceNow and experience in managing large-scale process transformations.About the Role:The ideal candidate will have a deep understanding of the ServiceNow platform and its applications...
-
ServiceNow Business Analyst
4 tygodni temu
Kraków, Lesser Poland KPMG Pełny etatWe are seeking a dynamic and experienced ServiceNow Business Analyst to be a key member of the ServiceNow project delivery team.Working at KPMG, gives you the opportunity to cooperate with international teams to analyze business needs, identify problems, and propose solutions within the ServiceNow platform. The Business Analyst will work with stakeholders to...
-
ServiceNow Business Solutions Expert
5 dni temu
Kraków, Lesser Poland AmRest Holdings SE Pełny etatJob OverviewWe are seeking a highly skilled ServiceNow Business Analyst to join our team. As a key member of the ServiceNow project delivery team, you will work closely with international teams to analyze business needs and develop innovative solutions.Key ResponsibilitiesAnalyze business requirements and identify problems that can be solved through the...
-
ServiceNow Business Analyst
2 tygodni temu
Kraków, Lesser Poland KPMG Pełny etatWe are seeking a dynamic and experienced ServiceNow Business Analyst to be a key member of the ServiceNow project delivery team.Working at KPMG, gives you the opportunity to cooperate with international teams to analyze business needs, identify problems, and propose solutions within the ServiceNow platform. The Business Analyst will work with stakeholders to...
-
ServiceNow Technical Specialist
5 dni temu
Kraków, Lesser Poland Sportyjob Pełny etatAmer Sports is a global leader in the sports industry, driven by a passion for innovation and a commitment to excellence. As a ServiceNow Senior Developer, you will play a key role in designing, developing, and maintaining technical solutions on the ServiceNow platform.Our company is looking for a skilled developer who thrives in an international, fast-paced...
-
Business Transformation Expert
2 dni temu
Kraków, Lesser Poland Capgemini Pełny etatAt Capgemini, we are committed to unleashing human energy through technology. As an HR (Q2R) Business Transformation Manager, you will play a critical role in driving business growth and success by optimizing our HR service models.Your RoleThe HR (Q2R) Business Transformation Manager is a seasoned professional who specializes in providing consulting services...
-
ServiceNow Business Analyst
3 tygodni temu
Kraków, Lesser Poland KPMG Pełny etatServiceNow Business Analyst85_4470489ObowiązkiPerform business process analysis, requirement gathering on ServiceNow platform and work closely with various stakeholders. Engage in the full project life cycle from requirements gathering to solution deployment. Provide deep functional and technical knowledge of ServiceNow capabilities. Understand workflows,...
-
IT Transformation Specialist
1 dzień temu
Kraków, Lesser Poland TN Poland Pełny etatTN Poland is looking for an IT Transformation Specialist to lead our change management efforts. In this critical role, you will analyze and assess the impact of changes on our organization, develop communication strategies, and implement changes using advanced analyzes in Excel.You will work closely with project teams to effectively implement changes and use...
-
ServiceNow Expert
4 tygodni temu
Kraków, Lesser Poland Onwelo Sp. z o.o. Pełny etattechnologies-expected : ServiceNow Confluence Jira about-project : We are looking for a ServiceNow Expert to support a major digital transformation initiative, optimizing sales channels and IT service management processes. This role focuses on Service Catalog configuration, workflow automation, and system migration, ensuring seamless integration into the new...
-
Global Cyber Transformation Specialist
7 dni temu
Kraków, Lesser Poland ITDS Business Consultants Pełny etatKey Responsibilities:">We are seeking an experienced Cyber Delivery Lead to support the delivery of cybersecurity initiatives across business regions. As a senior role, you will be responsible for managing and executing the delivery of these initiatives, ensuring that business requirements are incorporated into our global cyber transformation program.">Main...
-
ServiceNow Senior Developer
1 tydzień temu
Kraków, Lesser Poland Sportyjob Pełny etatHybrid/Remote, KrakówEmployment contract (UoP)Amer Sports Global Business Services is looking for a ServiceNow Developer to design, develop, and maintain technical solutions on the ServiceNow platform. If you are passionate about IT service management, platform development, and automation, this is the perfect opportunity for youIn this role, you will lead...
-
Business Process Analyst ServiceNow
5 dni temu
Kraków, Lesser Poland AmRest Holdings SE Pełny etatAbout the RoleAs a ServiceNow Business Analyst, you will have the opportunity to drive enterprise success through technology. You will work with a diverse workforce, using your resourcefulness, analytical mind, adaptability, and organizational skills to build rapport and deliver impactful solutions.ResponsibilitiesDevelop and maintain documentation on...
-
Advanced ServiceNow Platform Specialist
6 dni temu
Kraków, Lesser Poland TE Connectivity Corporation Pełny etatAbout the RoleWe are seeking a highly skilled ServiceNow DevOps Engineer to join our team. The successful candidate will have a deep understanding of ServiceNow development and a strong background in IT, including Web Services and other related technologies.Key responsibilities include researching, planning and delivering solutions as defined in the...
-
ServiceNow ITOM Implementation Specialist
7 dni temu
Kraków, Lesser Poland Darwin Recruitment Pełny etatDarwin Recruitment is seeking a highly skilled ServiceNow ITOM Architect to join our team in Europe & US Expansion. As a leading Full ServiceNow Lifecycle Partner, we are expanding across these regions and require an expert to lead and support ITOM suite engagements.Key Responsibilities:Drive full lifecycle ITOM implementations specializing in Configuration...
-
ServiceNow Solution Architect
5 dni temu
Kraków, Lesser Poland Sportyjob Pełny etatWe are seeking a highly experienced ServiceNow Senior Developer to join our team. As a ServiceNow expert, you will be responsible for designing, developing, and maintaining technical solutions on the ServiceNow platform.As a key member of our IT team, you will collaborate with cross-functional teams to gather requirements, design solutions, and provide...
-
Platform Developer
5 dni temu
Kraków, Lesser Poland Sportyjob Pełny etatSportyjob is a dynamic and innovative company that is passionate about delivering exceptional service to our customers. As a ServiceNow Senior Developer, you will play a key role in helping us achieve our goals.You will be responsible for designing, developing, and maintaining technical solutions on the ServiceNow platform. This will involve collaborating...
-
Senior Leader
4 dni temu
Kraków, Lesser Poland Aon Sp. z o.o. Pełny etattechnologies-expected : ServiceNow LeanIX BizzDesign AWS Microsoft Azure Google Cloud Platform about-project : We are seeking an IT Senior Leader - Architecture (Data and Digital Platform Architecture) to lead a high-impact team responsible for delivering Technology Strategy, Architecture, and Solution Enablement services across Aon. This role will focus on...
-
Digital Transformation Specialist
5 dni temu
Kraków, Lesser Poland VRP Consulting Pełny etatDigital Transformation SpecialistV RP Consulting helps clients achieve their digital transformation goals by leveraging the power of Salesforce. As a Digital Transformation Specialist, you will play a critical role in driving business innovation and improving customer engagement through effective use of Salesforce Marketing Cloud.Your responsibilities will...
-
Senior Leader
3 dni temu
Kraków, Lesser Poland Aon Sp. z o.o. Pełny etattechnologies-expected :- ServiceNow- LeanIX- BizzDesign- AWS- Microsoft Azure- Google Cloud Platformabout-project :- We are seeking an IT Senior Leader - Architecture (Data and Digital Platform Architecture) to lead a high-impact team responsible for delivering Technology Strategy, Architecture, and Solution Enablement services across Aon. This role will...