Customer Service Specialist with German Dodaj do ulubionych

1 tydzień temu

Warszawa, Polska ManpowerGroup Sp. z o.o. Pełny etat

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę

Customer Service Specialist with German

Miejsce pracy: Warszawa (mazowieckie) | Numer ref. 14003/jobs.pl
Responsibilities:

- Daily contact with business clients in German (e-mail, chat and phone)
- Managing the end-to-end order processing cycle for business clients
- Handling returns and complaints in line with company procedures
- Resolving order-related issues and ensuring timely deliveries
- Working closely with internal departments
- Preparing reports and analyses related to order management
- Cooperating with the team to optimize order management processes

Requirements:

- Very good command of German - min. B2/C1
- Communicative English - min. B2
- Experience in customer service and/ or order management
- Accuracy, analytical thinking, and strong organizational skills
- Willingness to learn and grow in an international work environment

Offer:

- Full-time employment based on an employment contract
- Hybrid work model (modern office located in Mokotów, Warsaw)
- Standard office hours (Monday–Friday)
- On-site onboarding and training during the first 3 months
- Benefits: private medical care (Luxmed), Multisport card co-financing, access to a wide range of benefits via MyBenefit platform, attractive bonuses, lunch card
- Opportunity to gain experience in an international, professional, and supportive environment

This is a permanent position.

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