Application Support Engineer
3 tygodni temu
- VB.NET
- SQL
responsibilities :
- Proficient in French & English and good communication with the Business users
- Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
- L2 Support for incidents, service request and enhancements with strong technical and functional expertise in the applications being supported
- RCA for technical issues, analyze and troubleshoot problems and come up with best possible remediation of problems
- Interact with customers on reported issues and manage customer expectations
- Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software
- Identify operational improvements and report it to Support lead / regional tower lead
- Maintain CI/CD pipelines and automated deployment tools from a support perspective
- Support Engineers will also support testing activities by creating test data and executing test cases as required
- Technical skills required include, but are not limited to the following: Visual Basic, .Net, SQL Server
offered :
- Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria)
- Premium medical services for employees and family members (Luxmed)
- Life & Disability Insurance for employees and family members (Generali)
- Profitable Voluntary Pension Fund
- Social Fund benefits: holiday bonuses, kindergarten allowances, etc.
- Integration and cultural events for employees
- Reward and recognition programs for high performers
- Employee Referral bonuses
- Relocation assistance: accommodation, travel, and other covered expenses
- Friendly and inclusive company culture
benefits :
- sharing the costs of sports activities
- private medical care
- life insurance
- remote work opportunities
- flexible working time
- fruits
- retirement pension plan
- no dress code
- coffee / tea
- holiday funds
- redeployment package
- employee referral program
- Multisport Card
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