Senior Account Manager They/She/He

If you're here, it's because you're looking for an exciting ride . A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people , paving the way forward together. Not your usual app . We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? Our culture and strong values. Our career development philosophy. Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts. YOUR MISSION The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business. THE JOURNEY Own strategic partner relationships end to end, including leading co-marketing efforts, confirming promotional and visibility plans, ensuring operational excellence, etc. Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Tracking and reporting of performance metrics. Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties. Get feedback from our partners and translate it into product, marketing and operations improvements. Handle regular business reviews meetings with restaurant Partners, presenting data and insights in a compelling way. WHAT YOU WILL BRING TO THE RIDE 3 years of experience in Account Management and/or Business Consultant Analytical mindset Problem solver, look for the root-cause of the problem and go for it till make things happen Good written and spoken communication in Polish and English Customer obsession Proactive, organized, with high attention to detail Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: An enticing equity plan that lets you own a piece of the action Monthly Glovo credit to satisfy your cravings Free Multisport Card. ️ The freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year and personal days off. ️ 5 extra days of holidays. Spanish or English classes. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website