Business Analyst

Business Analyst Miejsce pracy: Poznań Technologies we use Operating system Windows About the project Business Analyst needed to join our team here at VML Enterprise Solutions. Working under your own initiative with required guidance and support, a Business Analyst with proven experience you will be part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution. Your responsibilities Gather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, reviewing and assessing source documentation from the customer Identify and recommend options for potential solutions and assess them for both technical and business suitability Create logical and innovative solutions to problems Present proposals to clients Work with a scrum / delivery team through to go live Analyse business systems in order to recommend efficiencies Provide estimates for analysis work and plans in conjunction with Project/Programme Managers Communicate and collaborate with developers, testers and a variety of end users to ensure all solutions deliver quality and customer satisfaction Provide training to users of a new system as required Plan and work flexibly to meet deadlines Keep up to date with technical and industry sector advances Maintain great client relationships at all levels of the organisation Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required Manage situations and relationships both internally and externally Our requirements You will have experience working as a Business Analyst on ecommerce / experience projects Experience of managing client stakeholders and Product Owners / Manangers Able to run workshops with client stakeholders Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it You like working in a fast-paced environment and are ready to inspire outstanding online experiences for consumers and brands, no matter what product, service, sector, device or channel You will have a customer-first mindset, with the maturity and initiative to do what it takes keep our clients happy, including some working at client locations Great stakeholder management skills Experience of Agile software delivery Business Process mapping and engineering eCommerce and retail / brand experience Production of high quality user stories and acceptance criteria Analysis and design of systems (package integration and bespoke development) Ability to work on your own initiative to an agreed action plan Strong communication skills - as this role requires a high level of communication, interpersonal and presentation skills Strong problem solving, time management and organisational skills Strong commercial awareness and business acumen Energetic, enthusiastic with strong attention to detail You will collaborate with our UK project team, so we'll need you to be available until 18:00 PL Optional Agile / Scrum master experience Experience working with multiple different ecommerce / experience platforms This is how we organize our work This is how we work agile scrum Development opportunities we offer substantive support from technological leaders support of IT events technical knowledge exchange within the company What we offer Salary depending on presented skills: 83 - 112 PLN net hourly (B2B contract) Work equipment with delivery to your door Opportunity to work with some of the most exciting brands around the world Benefits remote work opportunities flexible working time fruits corporate library no dress code video games at work coffee / tea drinks parking space for employees leisure zone Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English. Please send over your CV in English. VML Enterprise Solutions Sp. z o.o. At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150 offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity. I hereby acknowledge that VML Enterprise Solutions Sp. z o.o., Poznań ((61-569), ul. Wierzbięcice 1A is authorized to process my personal data included in my job application including my name and surname, date of birth, contact details which I indicated, as well as information about my education, professional qualifications and previous work experience (where it is needed to confirm competences and experience), for the purposes of the current recruitment process, and being aware that I can withdraw my consent mentioned below at any time by submitting my withdrawal to jobs-pl-tech@wundermanthompson.com and that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal: I hereby authorize VML Enterprise Solutions Sp. z o.o., Poznań (61-569), ul. Wierzbięcice 1A to process my other personal data included in my job application for the purposes of the current recruitment process.