Senior IT Operations Specialist

Senior IT Operations Specialist Miejsce pracy: Gdynia Technologies we use Expected Grafana Kubernetes Docker Python Bash PowerShell) PDC sysdig Appdynamics Splunk PowerShell Operating system Linux About the project We're looking for a Senior IT Operations Specialist to join our client's team working on the KYC Legacy Application Solution. Salary: 800 - 1000 PLN/day on B2B Work model: hybrid from Gdynia / Gdańsk / Warszawa (at least 2 days per week from the office) Your responsibilities Ensure stability and performance of key platforms such as GKYC built on Pega CLM, covering both production and pre-production environments Actively manage incidents, troubleshoot issues, and drive root cause analysis to restore services promptly Use tools like PDC (Pega Diagnostics Cloud), Sysdig, AppDynamics, Grafana, and Splunk to monitor applications, create alerts, and generate reports Develop scripts and automation solutions to reduce manual tasks and improve operational efficiency Support change processes and release cycles, ensuring compliance with ITIL and internal governance standards Identify and mitigate security vulnerabilities, ensuring adherence to internal and external compliance requirements Work with Kubernetes architecture, pods, services, and Docker containers to maintain application environments Drive CSI initiatives, leveraging agile practices to enhance operational processes and service quality Our requirements Experience on problem solving/incidents management/change handling Understanding of ITIL Framework Strong knowledge of IT Infrastructure (Expertise in servers, networks, storage systems, DBs, web servers, etc) Understand Kubernetes architecture, pods and services Exposure to monitoring tools, e.g. PDC (Pega Diagnostics Cloud) and Sysdig, Appdynamics, Grafana, Splunk (Creating & Managing Alerts and Reports) Hands on experience with Linux, DB troubleshooting skills Good understanding of Docker container technology Scripting and automation skills: knowledge of PowerShell, Bash, or Python for automating routine tasks Experience with agile work cultures Ability to drive complex tasks and coordinate activities across different teams and ensure timely execution Understanding of cybersecurity principles and compliance requirements Knowledge of the Pega platform will be considered an additional significant advantage KYC business process and banking domain experience is an advantage Benefits sharing the costs of sports activities private medical care life insurance integration events Jit Team sp. z o.o. The Human factor of IT - it's not just a slogan, it's a philosophy. The foundation of Jit Team is people, which is why we prioritise you. We employ over 500 experienced experts. We create highly specialised teams for clients from all over the world. We offer team members developmental projects, a wide range of benefits and a proprietary professional development programme. Behind our maxim are also charitable and educational activities. We support pupils and students by donating learning equipment. We offer internships to help launch careers in IT. We support water rescuers and hospitals by providing the necessary equipment. We are a Polish company and we share what we have achieved over 15 years of activity. By supporting indigenous initiatives, we ensure the circulation of good energy. In accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Regulation on data protection), hereinafter referred to as GDPR, acting on behalf of JIT Team sp. z o.o. / JIT Services Sp. z o. o. / JIT Services Sp. z o. o. sk. I kindly inform you that:1. The administrator of your personal data is Jit Team sp. z o.o. based in Gdynia 81-537, ul. Łużycka 8C, registered by the District Court Gdańsk-Północ in Gdańsk, 8th Commercial Division of the National Court Register under number 0000363948 and co-administrators: JIT Services sp. z o.o. based in Gdynia and JIT Services sp. z o.o. sp. k. with its registered office in Gdynia, tel. 58 352 13 81, e-mail: hello@jit.team., hereinafter referred to as the Administrator.The administrator processes your personal data.2. In matters relating to the protection of personal data, you can contact us via e-mail at the following address: rodo@jit.team or via traditional mail, in writing to the address of the Administrator's registered office indicated in point 1.3. Your personal data, to the extent indicated in the provisions of labor law, will be processed for the purpose of conducting recruitment procedures (Article 6(1)(a) of the GDPR. The company will process your personal data, also in subsequent recruitment processes. You may withdraw your consent at any time. by sending an e-mail with this information to rodo@jit.team. 4. The recipients of your data will be the organization's staff verifying your CV at the recruitment stage and, in some cases, clients and potential clients for whom the recruitment process is carried out. 5. Providing your personal data is a condition for concluding contract. You are obliged to provide them, and the consequence of not providing personal data will be the inability to conclude the contract/difficulty in its proper implementation.6. In the case of candidates, JIT may share their personal data with clients and potential clients. The candidate's personal data is always made available subject to the possibility of their use only for the purposes of establishing cooperation between the JIT and the client resulting in the successful completion of the recruitment process in which the candidate participates. Additionally, when processing personal data, JIT uses cloud services offered by service providers that meet the highest requirements for the security of personal data processing. As part of the provision of cloud services, personal data may be transferred outside the European Economic Area. 7. Ms_Your personal data will be stored until the purpose for which the personal data was obtained and is processed no longer exists, or until the consent is withdrawn. If employment or cooperation is established on a different legal basis, your personal data will be stored for the period of employment and then for the period indicated by labor law and other specific provisions, including: the Accounting Act, tax law, social security. 8. Your personal data is not subject to automated decision-making, including profiling.9. You have the right to: request from the Administrator access to your personal data, rectify, delete or limit the processing of personal data, object to data processing, transfer data, withdraw consent to the processing of personal data (without affecting legality). processing which was carried out on the basis of consent before its withdrawal) [if the processing is based on the consent of the data subject], to lodge a complaint with the supervisory body of the President of the Office for Personal Data Protection. 10. Current information regarding the principles of personal data processing by JIT Team can be found in the Privacy Policy available at www.jit.team/privacy_policy.