BRIM - Financial Contract Accounting Operations Engineer

This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role:  The SAP BRIM (Billing and Revenue Innovation Management) Financial Contract Accounting (FI-CA) Operations and Project Manager is responsible for managing the day-to-day operations and driving projects related to the Financial Contract Accounting module in SAP BRIM. The role ensures that on-going operations is executed properly and performs administration and maintenance functions including the monitoring of scheduled jobs and processes.  This module handles contract accounts receivable, including billing, customer payments, payment lot processing, reconciliation, posting of summarized data to FI-GL and transfer GL documents to other SAP systems. Co-ordinating with ABAP team for any custom enhancements/program changes. The role is a blend of technical, operational, and project management duties to ensure accurate financial processes and align FI-CA with overall business objectives.  Your Role Accountabilities:  OPERATIONS   time spent 60% Ensure the accurate posting and management of all customer transactions, including invoices, credit notes, and payments. This involves tracking customer account balances and ensuring they align with invoices and collections.  Manage the integration of payment methods, including bank transfers, credit cards, direct debits, and other electronic payment formats. Ensure the timely processing of customer payments and allocate them to the correct accounts and invoices.  Ensure that all incoming payments are properly matched against outstanding invoices in the FI-CA system. Work closely with finance teams to allocate payments accurately, reducing discrepancies between customer accounts and the general ledger.  Ensure that all cash and bank transactions are correctly posted in SAP FI-CA, and work with finance teams to reconcile bank statements against the FI-CA data.  Regularly reconcile FI-CA subledger postings with the general ledger to ensure accuracy in financial reporting. This includes monitoring the integration of SAP FI-CA with the SAP FI (Financial Accounting) module.  Identify, troubleshoot, and resolve issues related to billing, payments, or receivables processing. This may involve resolving errors in postings, missed payments, or incorrect data transfers between FI-CA and other SAP modules.  Continuously monitor the health of the FI-CA module, ensuring the integrity and performance of data flows and processes. Implement corrective actions when there are system failures or performance issues.  Ensure strong internal controls within the FI-CA module, including the accuracy of financial postings, adherence to company policies, and compliance with regulatory requirements. Facilitate internal and external audits related to financial contract accounting.  Work closely with finance, billing, and accounts receivable teams to align processes, troubleshoot issues, and ensure accurate and timely financial operations. Serve as the point of contact for operational issues regarding the FI-CA system.  Oversee the handling of escalated customer inquiries or disputes related to billing, payments, or contract accounts. This involves ensuring prompt resolution of disputes and adjustments to customer accounts as needed.  Manage incidents related to FI-CA, ensuring that issues are logged, tracked, and resolved in a timely manner. Provide regular incident reports and insights on how to prevent future occurrences.  PROJECT MANAGEMENT   time spent 25% Lead projects focused on implementing new functionalities, system upgrades, or enhancements in the SAP FI-CA module. This involves defining project scope, developing timelines, allocating resources, and managing the overall delivery of project milestones.  Collaborate with finance, billing, and business stakeholders to gather and document requirements for new FI-CA features or changes. Translate business needs into functional and technical specifications.  Oversee the development and implementation of enhancements within the FI-CA module. This might include new dunning strategies, additional payment methods, or updated reconciliation processes to meet evolving business requirements.  Lead and Execute testing activities, such as unit testing, integration testing, and user acceptance testing (UAT), to validate new functionalities and system changes. Ensure that all enhancements work as expected and do not disrupt day-to-day operations. Prepare necessary testing documentation for promoting changes across SAP landscape  Ensure the accuracy of all new processes related to contract accounting and financial postings. Validate that revenue recognition, dunning, and receivables management comply with accounting standards and company policies.  Identify potential risks in FI-CA operations and projects, such as incorrect financial postings, missed payments, or data integrity issues, and develop mitigation strategies. Ensure that operational and project-related risks are proactively managed.  Lead the change management process, ensuring that finance, billing, and accounts receivable teams are adequately trained on new processes or functionalities. Communicate changes effectively to all stakeholders, and ensure proper documentation and knowledge transfer.  Manage relationships with third-party vendors or service providers, particularly those involved in payment processing, collections, or tax handling. Ensure seamless integration between external services and the FI-CA system.  Ensure that vendors deliver high-quality solutions and services within agreed-upon timeframes and budgets, especially when implementing external tools for billing, payments, or financial reconciliation.  Lead projects to ensure the FI-CA system complies with evolving regulatory requirements, such as tax laws, financial reporting standards, or industry-specific billing regulations. Implement system changes to reflect new compliance obligations.  Plan and manage system upgrades for the FI-CA module, ensuring minimal disruption to ongoing operations. This includes testing and validating new versions or patches of the FI-CA module to ensure they meet the organization's requirements.  Maintain thorough documentation related to the invoicing processes, configurations, and customizations. Ensure that business users are trained on any new features or processes introduced in the system.    CROSS FUNCTIONAL & CONTINUOUS IMPROVEMENT   time spent 15% Work closely with teams responsible for other SAP BRIM modules, such as Convergent Invoicing (CI), and Revenue Accounting and Reporting (RAR), to ensure smooth data flows between contract accounting, billing, and financial modules.  Ensure tight integration between FI-CA and other SAP financial modules (FI and CO). This includes ensuring that contract accounting data is accurately reflected in the organization's financial statements.  Monitor batch jobs for successful transfer of FI-GL document data from BRIM to other SAP systems  Work closely with internal and external auditors to provide necessary documentation and insights into financial transactions processed through FI-CA. Ensure that the system meets audit and compliance requirements.  Continuously review FI-CA processes to identify areas for improvement, such as opportunities for automation in billing, dunning, or reconciliation processes. Implement process improvements that increase efficiency and reduce manual intervention.  Keep updated on industry best practices in contract accounting, payment processing, and receivables management. Implement these practices where applicable to improve operational efficiency and financial accuracy.  Monitor and optimize the costs associated with FI-CA operations. This includes managing resource usage, optimizing system performance, and controlling expenses related to third-party services or tools.  Qualifications & Experiences:  2+ years of prior experience in a related field (media, entertainment, business development or streaming services industry experience a plus)  4+ years of hands-on implementation or operations experience with SAP Financial Contract Accounting  5-7 years of transactional processing and operational assurance experience   Superior analytical and problem-solving skills  Undergraduate degree required in computer science, mathematics or business sciences  Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets  A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture  Excellent written and verbal communication  Superb relationship building skills  Work collaboratively w/small teams  Ability to handle multiple assignments concurrently   Not Required but preferred experience:  Graduate degree preferred not required in computer science, mathematics or business sciences  Post-graduate work experience in a related field (entertainment or entertainment)  Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.)  Familiarity with streaming and similar products/services   Experience working in a national or global company  Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI)  Comfortable in working in highly iterative and somewhat unstructured environment  Please be informed that we will consider applications only in English version. ​ We offer Contract of employment Hybrid work (3 days from the office, 2 days from home) Benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program Free access to the Max platform Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club - the opportunity to develop your interests in thematic employee groups, online meetings with experts CSR activities: volunteering, ecological and social initiatives Access to parking spaces #LI-Hybrid Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done... This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/  along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. #LI-DNI