Genesys Developer

Genesys Developer

lokalizacja: Warszawa (mazowieckie)

numer referencyjny: 1191513/jobs.pl

Hays IT Contracting is a B2B collaboration. Our company matches IT specialists with the most interesting technology projects on the market. Join the group of 500 satisfied Contractors and work for Hays Clients

Currently, for our Client, we are looking for Candidates for the position of:

Genesys Consultant/Developer

Mode: hybrid (2 days on-site)
Location: Warsaw
Contract type: B2B contract through Hays Poland
Rate: 160 net/h + VAT
Working hours: standard

Technology stack:
Genesys, NICE, IVR, Java

Responsibilities:

- Creating and optimizing IVR (Interactive Voice Response) flows in the Genesys system
- Configuring and managing the NICE call recording system
- Diagnosing and resolving issues related to Genesys and NICE systems
- Working closely with IT, operations, and business teams to understand and meet requirements
- Developing and maintaining scripts and applications supporting Genesys and NICE systems.
- Integrating external applications and services using Java

What you will get:

- Fast recruitment process
- Standard benefits - preferential rates for LuxMed and Multisport packages
- By choosing to work via Hays, you also get the opportunity to work for many other leading Hays clients in the future

What we expect:

- Genesys Experience
- Migrating from on-premise to Cloud,
- Experience on NICE call recording
- IVR flow development
- knowledge on Java

Recruitment process:

- Your CV will be verified by a Hays Recruiter
- The recruiter will contact you by phone - a 15-minute conversation about the project and your experience
- Technical interview with the Client - 2 online meetings
- Offer
- Welcome to the project

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by the Marshal of the Mazowieckie Voivodeship under the number 361.

hays.pl

Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361

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