Global OTC Process Leader
1 dzień temu
O naszym kliencie
Our client is a renowned global healthcare organization with a significant business center located in Poland, serving operations worldwide. Committed to innovation and excellence, the company fosters a collaborative work environment while maintaining flexibility, requiring employees to be present in the office just four times a month.
Opis stanowiska
- Develop and refine the strategic vision for the designated end-to-end process area.
- Identify opportunities to enhance service levels and reduce operational burdens.
- Collaborate with the O2C Operations team to implement process improvements.
- Advocate for process standardization to improve efficiency, consistency, and alignment across global O2C functions.
- Recommend strategies to better utilize existing technology systems.
- Enforce adherence to global design standards and templates.
- Promote the integration of best practices and emerging trends.
- Coordinate and collaborate with key stakeholders across SSCs, global teams, and local business units.
- Support change management and communication efforts for critical transformation projects.
- Drive a consistent approach for developing and maintaining procedures across global locations.
- Oversee the creation and regular updates of global training materials.
- Define, implement, and monitor key performance metrics to identify areas for improvement, service gaps, and emerging trends.
Profil kandydata
- Degree in Finance, Accounting, Economics, or a related discipline.
- Over 5 years of leadership experience, preferably in an SSC setting.
- In-depth knowledge of end-to-end O2C processes.
- Proven experience collaborating with global stakeholders.
- Extensive experience with ERP systems and a strong focus on optimizing and standardizing IT tools; familiarity with other payable/disbursement platforms is advantageous.
- Background in process optimization (e.g., LEAN, Six Sigma) or project management is highly valued.
- Fluent in English, with Polish language skills considered an advantage.
- Skilled at driving process harmonization and fostering continuous improvement initiatives.
- Demonstrated ability to thrive in collaborative environments with strong analytical and problem-solving expertise in accounting and related processes.
- Strong interpersonal skills combined with customer management, analytical thinking, change management, and effective communication.
- Proven leadership capabilities in managing teams and workflows.
- Prior experience working with SAP is essential.
Oferujemy
- Opportunities for professional growth and skill-building programs.
- Access to the LinkedIn Learning platform for continuous education.
- Comprehensive private healthcare.
- Life insurance coverage.
- Multisport card.
- Flexible hybrid work arrangement (on-site four times a month).
- Annual performance bonus.
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