Aktualne oferty pracy związane z Application Delivery Expert - Warszawa, Mazovia - TN Poland

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Application Delivery Expert

2 tygodni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat

Citigroup invites all qualified interested applicants to apply for a career opportunity.

Job Description:

The Application Delivery Expert provides optimized and efficient production management and solution delivery services with a focus on building an aligned culture to enhance internal customer experience across 80 applications.

The expert will utilize industry best practices to provide application, infrastructure, and batch monitoring, troubleshooting and automation solutions while adhering to Citigroup's process and procedures.

Responsibilities:

  • Handle incoming Incidents and Requests associated with CTI applications.
  • Drive stability efforts and manage EOVS and other environment cleanliness initiatives.
  • Drive automation projects within the application support realm.
  • Partner with application development, business analysis and infrastructure support teams on application change and release management.
  • Manage Continuity of Business (COB) and other high availability efforts.
  • Gather and present metrics pertaining to application performance, stability, and operational effectiveness.
  • Provide leadership on the onboarding of new applications and technologies, ensuring that the application support team have the correct processes and procedures in place.
  • Manage recurring and chronic issues in the Production environment, ensuring that risks are assessed, and remediation efforts are prioritized accordingly.

Required Skills and Qualifications:

  • Effective prioritization skills and high energy.
  • Ability to work in a fast-paced operations environment.
  • Ability to work under pressure with conflicting priorities.
  • Ability to communicate between various levels of technical personnel and internal customers and partners.
  • High sense of urgency and commitment.
  • Strong personal work ethic that inspires excellence and enthusiasm amongst peer group.
  • Resilient and highly responsive in overcoming adversity.
  • Ability to work through a multitude of challenges/obstacles in order to achieve the desired end result.
  • Strong analytical, organizational, written, and interpersonal skills.