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Permanent Full-Time Collection Role in Katowice

1 tydzień temu

Katowice, Silesia, Polska TN Poland Pełny etat
Job Title: Junior Collections Professional with Fluent German

Job Type: Permanent, Full-Time

Location: Katowice, Poland

We are a leading provider of testing and certification services, seeking an experienced Junior Collections Professional with fluent German to join our team in Katowice.

About the Role:

The successful candidate will be responsible for reviewing open accounts, making collection calls, and maintaining accurate records. The ideal candidate will have excellent communication skills, fluency in German, and experience in customer service.

Responsibilities:

  1. Account Review: Accurately review open accounts for timely collection efforts.
  2. Collection Calls: Make outbound collection calls in a professional manner while maintaining customer relationships.
  3. Documentation: Maintain and provide necessary documentation for collection activities and customer relationships.
  4. Support: Support the Accounts Receivable and Treasury departments in matching payments and investigating account differences.

Requirements:

  • German Fluency: Excellent command of German (at least B2/C1) for daily contact with German-speaking customers.
  • Communication Skills: Strong communication, problem-solving, and analytical skills.
  • MS Office: Very good MS Office knowledge.
  • SAP Knowledge: SAP knowledge is an asset.

What We Offer:

  • Stable Job: Stable job based on an employment contract.
  • Hybrid Work Model: Hybrid model of work (work from the Katowice office once per week) and flexible working hours.
  • Benefits: A package of benefits available on the benefit platform, including private medical care, co-financing of the sports card, discounts, and shopping vouchers.