Aktualne oferty pracy związane z IT Operations Manager - Wrocław, Województwo dolnośląskie - TN Poland

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IT Operations Manager

2 tygodni temu

Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

TN Poland is seeking an experienced IT Operations Lead to manage daily operations of our IT teams delivering services in Infrastructure, Networking, Cloud Ops, and more.

Key Responsibilities:
  • Ensure operational excellence and address service delivery issues promptly.
  • Lead the alignment between development and operations teams to meet business needs.
  • Drive digitalization of ITSM and enhance operations using tools like ServiceNow.
  • Implement best practices and maintain operational policies and procedures.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • 5-10 years of IT experience, with 3-5 years in managing IT operations teams.
  • Proven leadership and experience in service management, particularly in ITIL and Agile environments.
  • Strong knowledge of ITSM tools like ServiceNow.
  • Excellent communication and decision-making skills.
  • Ability to drive change, improve processes, and foster innovation.