Senior Credit Operations Specialist

4 tygodni temu


Poznań, Greater Poland John Deere Pełny etat

At John Deere, we're committed to investing in our people and technology to tackle the world's biggest challenges. Our financial department is a hub of innovation, where you'll work with a global team to provide exceptional customer support and drive business growth.

Your Responsibilities:

  • Respond to customer and dealer requests, providing timely and effective solutions.
  • Review and control credit documentation for incoming credit applications, ensuring compliance with our high standards.
  • Monitor customer financing repayment, identifying opportunities for improvement and implementing process enhancements.
  • Provide credit processing support to country credit underwriting teams, fostering collaboration and driving results.
  • Prepare and review reports, exhibits, and other key performance indicators, ensuring transparency and accountability.
  • Establish close partnerships with stakeholders to ensure timely and flawless completion of quality control for client data.
  • Continuously seek opportunities for process improvements, leveraging technology and best practices to drive efficiency and effectiveness.
  • Coach, train, and mentor junior team members, promoting growth and development within our team.

Our Requirements:

  • Finance experience, such as banking, wholesale/retail credit, analysis, or underwriting (4+ years).
  • Ability to master customer interactions, handle complaints, and remain calm in stressful situations.
  • Ability to work to tight deadlines, maintaining close attention to detail and delivering high-quality results.
  • Ability to multi-task and take responsibility & ownership in challenging situations.
  • Ability to work effectively in a team: a friendly, empathic, and solution-oriented person.
  • Fluency in English is essential, German and/or Spanish are considered a strong advantage.
  • University degree preferably in a finance- or business-related field or equivalent work experience.
  • Experience with Robotic Process Automation (RPA) is a strong advantage.

What we offer:

  • Labor contract with an attractive benefit package.
  • Flexible working hours.
  • Daily contact with a foreign language.
  • Friendly international working environment.
  • Possibility to work and develop within the company.


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