Customer Service Representative
6 dni temu
About PMSolutions
PMSolutions is a leading provider of technical support services. We are seeking a highly skilled Support Engineer with Swedish language skills to join our team.
Job Responsibilities
The successful candidate will be responsible for:
- Providing technical support and troubleshooting services to end-users
- Handling service requests and logging interactions into the company's service call tracking system
- Following up on closed service requests to ensure customer satisfaction
- Assisting in training initiatives to new and current employees
Requirements
To be considered for this role, you must have:
- Strong technical knowledge of computer hardware and software applications
- Excellent communication and problem-solving skills
- Fluency in Swedish and strong command of English
What We Offer
We provide a comprehensive benefits package that includes:
- Competitive salary package
- Attractive language bonus
- Intensive training opportunities
- Clearly defined ITIL-based career paths
- Flexible benefits package
- Premium private medical healthcare
- Additional paid holidays per year
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