Customer Service Representative for Global Markets

1 tydzień temu


Kraków, Lesser Poland TN Poland Pełny etat

At TN Poland, we are dedicated to breaking language barriers by creating innovative solutions. As a Customer Service Representative for Global Markets, you will be responsible for providing top-notch support to our international clients.

Key Responsibilities:
  • Responding to customer inquiries through various communication channels.
  • Handling complaints and resolving issues related to customer dissatisfaction.
  • Identifying customer needs and assisting them in using specific product features.
  • Providing professional customer service in line with the company's values.
Requirements:
  • Fluency in English (C2).
  • Polish will be an asset.
  • 1-2 years of experience in a customer service related position.
  • Understanding of customer service processes and ability to solve problems proactively.
  • Excellent communication skills and empathy in dealing with customers.
Nice to Have:
  • Interest in technological innovations.
  • Knowledge of additional foreign languages.


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