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Service Delivery Expert with English

1 tydzień temu


Łódź, Łódź Voivodeship, Polska Capita Pełny etat
Key Responsibilities

The Service Delivery Expert with English will be responsible for:

  • Dealing with internal & external customer queries through calls, emails, and web forms.
  • Ensuring delivery of a quality service on a consistent basis.
  • Supporting the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business area.

In addition, you will have the opportunity to develop your skills and knowledge, working in a multinational environment with strong ties to UK business culture.