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Payment Card Design and Compliance Specialist

1 tydzień temu

Warszawa, Mazovia, Polska Visa Inc. Pełny etat
Company Overview
The company is a leading payment technology firm with a commitment to innovation and customer satisfaction. Our team of experts works closely together to deliver exceptional results.

Job Description
We are seeking an experienced Payment Card Design and Standards Consultant to join our team. As a key member of our team, you will be responsible for reviewing card design applications and processes, applying learning and knowledge of Visa's Product Brand Standard rules with different criteria. Your primary focus will be on collaborating with the team, creating and reviewing card design cases submitted by card manufacturers or issuers, responding to queries, and managing cases within agreed service level agreements. You will also provide monthly reporting to management on card design review performance and maintain process documentation and other materials for key stakeholders.

Key Responsibilities
  • Create and review card design cases submitted from card manufacturers or issuers.
  • Respond to queries with a customer-focused lens and engage with internal teams as needed.
  • Ensure cases and requests are managed within the agreed Service Level Agreements.
  • Provide monthly reporting to management on card design review performance.
  • Create and maintain process documentation and other materials such as internal guides for key stakeholders.

Requirements
  • Experience in a card personalization bureau or similar card-based operational position.
  • Experience in a client-facing role.
  • Ability to manage high volume of work with constant detail orientation able to meet deadlines with quality work.
  • Qualification or interest in Branding, Marketing, or Art.