Digital Engagement Specialist

2 tygodni temu


Warszawa, Mazovia, Polska Philip Morris Polska Distribution Spółka Z O.o. Pełny etat
Job Title

Estimated salary: 12,800 PLN gross per month.

We are seeking an experienced professional to fill a full-time position in our team at Philip Morris Polska Distribution Spółka Z O.o.

About the Role

The successful candidate will have the opportunity to work on cross-functional projects with international teams and companies. Our company is committed to providing a dynamic work environment that encourages collaboration, innovation, and continuous learning.

Key Responsibilities:
  • Campaign Design and Implementation: Design logical multi-channel campaign flows taking into account business and technological aspects, set up and oversee CRM campaign implementation, including ad-hoc campaigns and automated journeys.
  • Campaign Optimization and Analysis: Test and optimize run activities, as well as report and analyze campaign results to ensure alignment with business objectives.
  • Communication Strategy Development: Maintain close cooperation with business owners and global partners to set up campaigns aligned with CRM's omnichannel strategy, recommend target groups and communication flow to support strategic goals and KPIs defined by managers.
  • Consumer Journey Mapping: Execute CRM customer journey (ad-hoc campaign and automation) in cooperation with global partners, automate Consumer Journey design in cooperation with CX consumer programs business owners.
Requirements:
  • CRM Experience: 2+ years of hands-on experience in CRM/direct marketing campaign setup and optimization (email, SMS, push).
  • Technical Skills: Familiarity with send-out/marketing automation tools (e.g., SARE, SalesManago, FreshMail, Emarsys). Prior knowledge of Salesforce Marketing Cloud is a plus.
  • Analytical Skills: High affinity for numbers and interest in analytical customer analysis.
  • Business Acumen: Ability to challenge the status quo and take ownership of results, maintain close cooperation with business owners and global partners.
Benefits:
  • Sport subscription.
  • Private healthcare.
  • Language classes.
  • Training budget.
  • Life insurance.
  • Remote work opportunities.
  • Flexible working time.
  • Integration events.
  • Dental care.
  • Retirement pension plan.
  • Employee referral program.
  • No dress code.
  • Free coffee.
  • Free parking.
  • Leisure zone.


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