Digital IT Services Transformation Lead

11 godzin temu


Kraków, Lesser Poland Heineken Pełny etat

About Us

Heineken is a leading global brewer with a rich history dating back to 1864. Our company has been a pioneer in the beverage industry, continuously innovating and pushing boundaries to stay ahead of the curve.

We are committed to making Heineken the most connected brewery, achieving this through digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture.

Our Team

The Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center, working closely with other departments to drive business growth and efficiency.

Job Summary

We are seeking an experienced Digital IT Services Transformation Lead to join our team, responsible for managing the services provided to our operating companies by our Technology Partners and Suppliers.

Key Responsibilities

  • Manage IT Service Delivery: Ensure that all IT services delivered to our operating companies meet our high standards for quality, reliability, and security.
  • Collaborate with Stakeholders: Work closely with various stakeholders, including product owners, suppliers, and internal teams, to understand their requirements and deliver solutions that meet their needs.
  • Lead Agile Teams: Oversee the work of agile teams, ensuring they have the necessary resources and support to deliver projects on time and within budget.
  • Develop IT Roadmap: Collaborate with the product owner to develop an IT roadmap that aligns with our overall strategy and business requirements.
  • Analyze and Resolve Issues: Identify potential bottlenecks and technical debt, analyzing root causes and implementing solutions to prevent future issues.
  • Transfer Knowledge: Share knowledge and best practices with the team, ensuring everyone stays up-to-date with the latest developments in their functional area.
  • Evaluate Emerging Technologies: Research and evaluate emerging technologies, identifying opportunities for innovation and improvement.
  • Lead Recruitment and Development: Responsible for recruiting, developing, and retaining talent in the team, promoting a culture of growth and development.
  • Maintain Quality Standards: Ensure that all team members adhere to our quality standards and best practices, maintaining a culture of excellence.

Requirements

To be successful in this role, you will need:

  • Strong Technical Background: A bachelor's or master's degree in computer science, telecom, electronics, or related studies, with strong technical expertise in one or more IT areas.
  • Experience in Collaboration and EUD: At least 7-10 years of experience in collaboration and enterprise user deployment, with a proven track record of delivering complex projects on time and within budget.
  • Agile Team Experience: Experience working in agile teams, with a focus on delivering high-quality software products and excellent customer service.
  • Excellent Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with technical and non-technical stakeholders.
  • Business Acumen: Strong business acumen, with the ability to analyze complex business problems and develop innovative solutions.
  • Leadership and Coaching: Proven leadership and coaching skills, with the ability to motivate and develop high-performing teams.

Benefits

  • Flexible Work Arrangements: Enjoy flexible work arrangements, including remote work options and flexible hours.
  • Competitive Salary and Bonus: Receive a competitive salary and bonus package, reflecting your value to the organization.
  • Professional Development Opportunities: Take advantage of professional development opportunities, including training, mentorship, and career advancement possibilities.
  • Modern Workplace: Work in a modern, state-of-the-art workplace, equipped with the latest technology and tools.
  • Culture of Growth and Development: Join a culture that values growth and development, where you can learn and thrive in a dynamic environment.


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