Junior Advisor for German Clients

1 tydzień temu


Kraków, Lesser Poland Cyclad Pełny etat

Cyclad is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Expert with German.

The successful candidate will have excellent communication skills, be fluent in German, and have experience working in a customer service environment.

We offer a range of benefits, including discounts on company products and tickets of various lines for yourself and your family.

About the Job:

  • Managing ongoing queries from German-speaking customers (phone calls, emails, and web channels)
  • Advising customers on travel products
  • Supporting customers with the reservation and adjustment of flight bookings
  • Recommending products and helping customers use the official website
  • Ensuring a high level of customer satisfaction

Requirements:

  • Very good knowledge of German & English (at least B2 level)
  • High communication skills and customer-focused attitude
  • Ability to work in a team and individually
  • Willingness to develop


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