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German Speaking Customer Support Specialist

3 tygodni temu


Kraków, Lesser Poland Cyclad Pełny etat

As a Junior Advisor for German Clients at Cyclad, you will play a key role in managing requests from German-speaking clients and building strong relationships with them.

Our ideal candidate has excellent communication skills, is fluent in German, and has experience working in a customer service environment.

We offer a competitive salary range and additional bonuses for languages.

About the Role:

  • Managing ongoing queries from German-speaking customers (phone calls, emails, and web channels)
  • Advising customers on travel products
  • Supporting customers with the reservation and adjustment of flight bookings
  • Recommending products and helping customers use the official website
  • Ensuring a high level of customer satisfaction

What You'll Need:

  • Very good knowledge of German & English (at least B2 level)
  • High communication skills and customer-focused attitude
  • Ability to work in a team and individually
  • Willingness to develop