Help Desk Technician

1 dzień temu


Kraków, Lesser Poland Hemmersbach GmbH & Co. KG Pełny etat

We're seeking a Help Desk Technician to join our team at Hemmersbach GmbH & Co. KG.

The successful candidate will be responsible for providing top-notch technical support to our customers.

About the Role
  • Respond to customer inquiries via phone, email, or chat.
  • Troubleshoot and resolve technical issues with computer hardware and software systems.
  • Collaborate with internal teams to resolve complex technical problems.
  • Stay current with industry trends and developments.
Requirements
  • Diploma or degree in Computer Science, Information Technology, or related field.
  • Minimum 1 year of experience in help desk or technical support role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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