Chief Information Access Strategist
10 godzin temu
We are seeking a skilled Identity and Access Management Support Engineer to join our team at Experis Manpower Group.
Company OverviewAs a leading provider of professional workforces, we understand the importance of having the right talent in place to drive business success.
Key Responsibilities:- Provide day-to-day support for secret and password management applications, ensuring seamless operations and minimizing downtime.
- Collaborate with internal and external stakeholders to identify and resolve technical issues, leveraging your expertise in Identity and Access Management (IAM) tools and technologies.
- Work closely with client applications to provide guidance on integration and onboarding, streamlining processes and enhancing customer experiences.
- Conduct security assessments and collaborate with support teams to implement remediation strategies, guaranteeing the safety and soundness of our systems.
- Document products, processes, and procedures, providing clear guidance for L1/2 teams and facilitating effective day-to-day support for customer-reported issues.
- Perform regular BAU validations and work with support teams to automate manual tasks, optimizing efficiency and reducing errors.
- Identify and assess operational risks, collaborating with technology management to escalate timely interventions when necessary.
- Participate in weekend on-call rotations as required, demonstrating commitment to 24/7 support and exceptional service delivery.
- Gather requirements and provide walkthroughs to businesses on the usage of various SDKs and API services available for integration with Secrets/Identity and Access Management applications.
- Minimum 2+ years of experience in IAM, with a strong foundation in PAM/IAM tools.
- Hands-on experience with scripting languages such as Python, Unix Shell, Perl, and PowerShell.
- Basic understanding of virtualization concepts and technologies like VMware.
- Understanding of Programming Languages like C++, C#, or Java.
- Knowledge of API Protocols: REST & SOAP.
- Familiarity with containers and associated technologies like Kubernetes/OpenShift.
- Basic understanding of Data Definition Language.
- Excellent written and verbal communication skills.
- Ability to work across all levels of the organization.
- Strong analytical skills.
- Customer-focused attitude with excellent problem-resolution, judgment, and decision-making skills.
- Capacity to work well individually and as part of a collaborative team.
- 100% remote work arrangement.
- MultiSport Plus.
- Group insurance.
- Medicover Premium.
- e-learning platform.
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