Chief Information Access Strategist

10 godzin temu


Kraków, Polska Experis Manpower Group Pełny etat
Job Description

We are seeking a skilled Identity and Access Management Support Engineer to join our team at Experis Manpower Group.

Company Overview

As a leading provider of professional workforces, we understand the importance of having the right talent in place to drive business success.

Key Responsibilities:
  • Provide day-to-day support for secret and password management applications, ensuring seamless operations and minimizing downtime.
  • Collaborate with internal and external stakeholders to identify and resolve technical issues, leveraging your expertise in Identity and Access Management (IAM) tools and technologies.
  • Work closely with client applications to provide guidance on integration and onboarding, streamlining processes and enhancing customer experiences.
  • Conduct security assessments and collaborate with support teams to implement remediation strategies, guaranteeing the safety and soundness of our systems.
  • Document products, processes, and procedures, providing clear guidance for L1/2 teams and facilitating effective day-to-day support for customer-reported issues.
  • Perform regular BAU validations and work with support teams to automate manual tasks, optimizing efficiency and reducing errors.
  • Identify and assess operational risks, collaborating with technology management to escalate timely interventions when necessary.
  • Participate in weekend on-call rotations as required, demonstrating commitment to 24/7 support and exceptional service delivery.
  • Gather requirements and provide walkthroughs to businesses on the usage of various SDKs and API services available for integration with Secrets/Identity and Access Management applications.
Requirements:
  • Minimum 2+ years of experience in IAM, with a strong foundation in PAM/IAM tools.
  • Hands-on experience with scripting languages such as Python, Unix Shell, Perl, and PowerShell.
  • Basic understanding of virtualization concepts and technologies like VMware.
  • Understanding of Programming Languages like C++, C#, or Java.
  • Knowledge of API Protocols: REST & SOAP.
  • Familiarity with containers and associated technologies like Kubernetes/OpenShift.
  • Basic understanding of Data Definition Language.
  • Excellent written and verbal communication skills.
  • Ability to work across all levels of the organization.
  • Strong analytical skills.
  • Customer-focused attitude with excellent problem-resolution, judgment, and decision-making skills.
  • Capacity to work well individually and as part of a collaborative team.
What We Offer:
  • 100% remote work arrangement.
  • MultiSport Plus.
  • Group insurance.
  • Medicover Premium.
  • e-learning platform.


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