Travel Technology Consultant Lead

2 dni temu

Kraków, Lesser Poland Sabre Pełny etat

About the Opportunity

We are seeking a highly skilled Travel Technology Consultant Lead to join our team at Sabre. This is a high-impact role that requires expertise in product upgrades, implementation, and technology integrations for our agency customers.

Job Summary:

  • Develop and drive the strategic direction for one of the leading global travel technology companies.
  • Provide trainings and floorwalking for prospect, conversion, and existing customers across EMEA.
  • Responsible for the project management and delivery of IT consulting services.
  • Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems.
  • Coordinate in the acquisition and installation of hardware, software, databases, and peripherals that meet client needs.
  • Manage customer-driven and Sabre-led initiatives by supporting product demos, evaluation, testing, configuration, rollout, and adoption.
  • Proactively consult with your customers on best practices for Sabre solutions.
  • Map Sabre solutions and customer needs to drive differentiated value and optimal performance.
  • Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products.
  • Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers.
  • Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations, and workshops.
  • Work closely with customer's development teams to help them integrate Sabre's products into their technology stack.
  • Provide project management guidance and oversight of key technical engagements to ensure successful implementations.

Requirements and Qualifications:

  • Minimum 3 years of relevant work experience.
  • Bachelor's degree.
  • Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design, and re-engineering.
  • Deep understanding of the travel industry and ecosystem.
  • Proficient knowledge and hands-on experience with Sabre products.
  • Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives.
  • Excellent customer service and communication skills.
  • Familiarity with mid/back office tools and corporate/leisure online booking tools.
  • Ability to analyze and trouble-shoot.
  • Attention to detail and ability to multi-task to support multiple customers.
  • Experience in an Online Travel Agency or any eCommerce business environment.
  • Experience with Sabre APIs using tools such as Soap or Postman is a plus.
  • Competency in training technical teams on functional and business processes.
  • Knowledge of NDC.
  • Languages - English plus Italian, French, German, or Spanish is preferred.

What We Offer:

  • An estimated salary range of $120,000 - $180,000 per year, depending on location and experience.
  • A dynamic and supportive work environment.

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