Operations Director

4 tygodni temu

Szczecin, West Pomerania, Polska Amazon Fulfillment Poland sp. z o.o. Pełny etat
Operations is the backbone of Amazon. This key part of our business ensures we fulfill and dispatch orders efficiently so that our customers receive their items on time. As an Area Manager, you will be responsible for leading a team that helps keep our operations safe, efficient, and of a high quality. You will also oversee projects to drive productivity and improve quality of service for customers within your area of responsibility.

Key Responsibilities:

• Create and drive a culture of safety and wellbeing

• Analyze and implement changes to maintain quality and productivity at a consistently high level

• Oversee projects to streamline processes, optimize productivity, and increase quality of service for customers

• Analyze shift performance against relevant business objectives and implement actions to improve operational excellence

• Collaborate with management-level colleagues to standardize shift practices

A Day in the Life:

As an Area Manager, you will work on a shift pattern at one of our sites, ensuring it is as productive as possible. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You will also oversee process improvements within your area and drive implementation. A typical day is varied, including routine team management, daily operational responsibilities, process improvement, and operational contingency tasks. You will also be a role model and mentor to new managers.

About the Team:

Customer Fulfillment is the foundation of our business. We handle over 1.5 million orders every day, and our team is responsible for making sure our customers receive their items quickly and affordably. We are based in Fulfillment Centers, which are at the heart of Amazon's fast-paced Operations network. Our centers are the first point of contact for most Amazon packages, and we help manage dynamic inventory and facilitate speedy deliveries round the clock.

We are open to hiring candidates to work out of one of the following locations:

Szczecin, Poland

Basic Qualifications:

• A degree

• Relevant experience in people management

• Relevant experience of communicating with a wide range of stakeholders, including peers and leadership

• Relevant experience in using data or anecdotal evidence to influence business decisions

• Advanced proficiency in verbal and written English and local language

Preferred Qualifications:

• Experience working with Lean, Six Sigma, and Kaizen techniques

• Experience working in another logistics environment

• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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