Medical Device Compliance Officer

2 tygodni temu


Wrocław, Województwo dolnośląskie, Polska Olympus Business Services Sp. z o.o. Pełny etat

Olympus Business Services Sp. z o.o. is a leading provider of shared business services for the EMEA region, ensuring harmonization of administrative support functions.

The company is part of the Olympus Europa organizational structure and offers innovative solutions for medical systems.

We are committed to delivering high-quality products and services that meet customer needs.

As a Quality Assurance Specialist, you will be responsible for managing complaint records and ensuring timely closure of files.

You will work closely with investigators, the triage team, equipment manufacturers, and authorities to resolve complaints efficiently.

Key responsibilities include:

  • Managing complaint records and documents in compliance with Good Documentation Practices (GDP).
  • Collaborating with teams to ensure effective complaint handling.
  • Communicating with customers through letters and other means.
  • Participating in projects related to Complaint Handling and product improvements.

To succeed in this role, you will need:

  • An eye for detail and ability to follow processes and regulations.
  • Excellent communication skills in English.
  • A minimum of a Bachelor's degree or vocational training.
  • Educational background related to medicine or human biology is an asset.
  • 3 years of professional experience in relevant fields.
  • Complaint Handling and/or Customer Service experience in the Medical Device or Pharmaceutical industry is an advantage.


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