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Risk Management Operations Leader

1 tydzień temu

Kraków, Lesser Poland State Street Pełny etat

About Us:

We truly believe our employees' diverse backgrounds, experiences, and perspectives are powerful contributors to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.

Job Description:

The Alpha Middle Office Team Manager is responsible for overseeing all aspects of trade confirmation, settlement, reconciliation investigation, IBOR integrity, and ALERT maintenance processes for our EMEA aligned business.

Your Key Responsibilities:

  • Providing primary support for operational team (BAU) support, client onboarding, and change-related projects.
  • Maintaining operations for all aspects of trade confirmation and settlement across multiple products.
  • Cooperating with clients, brokers, custodians, fund accountants, various internal stakeholders, and other third parties.
  • Acting as a senior escalation point and subject matter expert for middle office-related inquiries.
  • Managing direct risk factors through claims management, investigation, and ownership over remediation strategies.
  • Playing a key part in performance governance through KPI/KRI management and client relationship management.
  • Participating in the new business onboarding process.
  • Solutioning third-party claims management and liability recommendations for Senior Management.
  • Managing the self-standing team, including staff development, performance reviews, succession planning, and recruitment activities.

What We Value:

  • Very good English & communication skills.
  • Analytical skills & willingness to learn.
  • Knowledge and understanding of financial products.
  • Ability to work with client and market-driven timelines.
  • Flexibility and time management skills.
  • Research and problem-solving skills.
  • People-oriented attitude and ability to run a team.