Aktualne oferty pracy związane z Software Support Professional - Łódź, Łódź Voivodeship - EF Recruitment
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IT Support Professional with French Required
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Software Quality Engineer
3 dni temu
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Technical CAD Professional
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EMEA Technical Support Position
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Multilingual IT Support Engineer
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Software Tester @
3 tygodni temu
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3 dni temu
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German Language Technical Support Role
6 dni temu
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Automated Testing Professional
6 dni temu
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Software Quality Assurance Professional
6 dni temu
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Quality Assurance Professional
4 dni temu
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Software Engineering Professional
6 dni temu
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Software Support Professional
2 tygodni temu
As a Software Support Specialist, you will play a critical role in delivering exceptional customer experiences for our clients.
About the TeamOur team is dedicated to providing top-notch customer support and ensuring seamless adoption of our software solutions.
We are looking for a highly skilled and experienced individual with a strong understanding of accountancy principles and software solutions.
Key Responsibilities- Delivering customer support through onboarding, training, and troubleshooting.
- Providing first-line support for complex customer queries, leveraging technical expertise and problem-solving skills.
- Fostering consultative relationships with customers, using questioning techniques to identify pain points and deliver tailored solutions.
- Working closely with the team to ensure seamless customer experience and drive adoption of our software solutions.
- ACCA or AAT qualifications, or equivalent experience in accounting and software support.
- Proven track record of delivering excellent customer service via phone, email, or other communication channels.
- Experience in software-based product onboarding or training, such as Xero, QuickBooks, or Sage.
- Able to stay up-to-date with industry developments and adapt quickly to new software solutions.
- Competitive salary and benefits package.
- Comprehensive training opportunities and professional development.
- Collaborative team environment with a focus on employee growth and development.
