Financial Services Account Associate Senior with German

1 dzień temu


Poznań, Greater Poland Jobs for Humanity Pełny etat
About the Role

We are seeking an experienced Financial Services Account Associate Senior with German language skills to join our Client Services team in Poznan. As a key member of our team, you will be responsible for providing exceptional customer service to our clients from Germany and Austria.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Verify customer orders and perform post-processing tasks as needed.
  • Escalate complex issues and manage complaints in accordance with quality standards.
  • Participate in projects to improve processes and achieve company goals.
Requirements
  • 1-2 years of experience in finance and customer service.
  • Fluent German language skills (C1 level) and good communication skills in English.
  • High degree of accuracy, quality, and service orientation.
  • Independent and team-oriented work style with strong organizational skills.
What We Offer
  • Opportunity to work in an international company with a dynamic and entrepreneurial environment.
  • Option to work fully remotely with the necessary equipment provided by the company.
  • Development opportunities through online training and LinkedIn Learning.
  • Participation in projects and training sessions focused on soft and technical skills.
  • Unique working atmosphere with team integration meetings and support from experienced employees.

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