Financial Services Account Senior with German Language Expert
24 godzin temu
About the Role:
We are seeking an experienced Financial Services Account Senior with German language skills to join our Client Services team in Poznan. As a key member of our team, you will be responsible for providing exceptional customer service to our clients from Germany and Austria.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Verify customer orders and perform post-processing tasks as needed.
- Escalate complex issues and manage complaints in accordance with quality standards.
- Participate in projects to improve processes and achieve company goals.
Requirements:
- 1-2 years of experience in finance or customer service.
- Fluent German language skills (C1 level) and good communication skills in English.
- A high degree of accuracy, quality, and service orientation.
- Independent and team-oriented work style with ability to meet deadlines.
What We Offer:
- Opportunity to work in an international company with a dynamic and entrepreneurial environment.
- Option to work fully remotely with necessary equipment provided by the company.
- Development opportunities through online training and LinkedIn Learning.
- Participation in projects and training sessions focused on soft and technical skills.
- Unique working atmosphere with team integration meetings and support from experienced employees.
Privacy Statement:
FIS is committed to protecting the privacy and security of all personal information processed to provide services to our clients.
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