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5 dni temu
Job Title: Customer Service Representative
Job Description:
This role involves providing exceptional customer service to our clients and visitors, ensuring a positive experience throughout their interaction with our global office. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Greet clients and visitors, offering assistance with navigation and answering questions.
- Manage visitor log entries, badge issuance, and collection processes to ensure workplace security.
- Compile and maintain accurate lists of active and ex-employees, including home addresses.
- Deliver new badges to employees and collect related documents, filing them correctly.
- Evaluate and enforce compliance with office visitor policies, labor protection regulations, and company procedures.
- Collaborate with the facilities team to oversee office supplies, coffee room inventory, and other essential services.
- Prepare meeting and training rooms with food, beverages, and flowers, ensuring cleanliness.
- Field phone calls and direct them to relevant departments as needed.
- Maintain regular communication with colleagues in other locations regarding confidential document delivery.
- Address ad-hoc administrative tasks, such as technical support requests or appointment scheduling.
- Organize and distribute mail to designated departments.
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