Senior UX Project Manager
6 dni temu
About the Role
As a Senior UX Project Manager, you will be responsible for leading cross-functional teams to deliver high-quality user experiences. You will collaborate with UX, Engineering and Product Management (PM) teams to ensure scope, priorities and interdependencies are understood and planned for.
- Work closely with UX Leads/Strategists to create and communicate UX roadmaps.
- Evaluate top-level UX milestones and work items, ensuring they are estimated and delivered on time.
- Anticipate potential bottlenecks or obstacles, provide escalation management, and articulate risks, trade-offs, and recommend prioritization based on a balance of business needs, technical constraints, and customer impact.
- Drive project progress through scheduling and facilitating all applicable meetings and workshops.
- Create, maintain, and disseminate project information to stakeholders and senior management.
- Establish communication channels, meeting cadence, reporting/status updates and process with internal UX team, key stakeholders and senior leadership.
- Ensure team members have access to and transparency about all UX project details.
- Partner with teams to establish an environment of trust by implementing a feedback loop to improve how we work.
- Proactively seek clarification when there is ambiguity within the project.
- Achieve challenging objectives with minimal direction.
- Advocate for a customer-obsessed approach by understanding key user scenarios to help influence priorities with product partners.
- Support the development of UX best practices and advocate for reusable design patterns and guidelines.
- Implement repeatable processes that help plan and manage multiple parallel projects and run our business efficiently.
- Seek opportunities to recommend, implement and drive change to improve larger team efficiency, process and deliverable quality.
About You
You're a good fit for this role if you have:
- A Bachelor's degree or equivalent experience.
- 5-8+ years of successful project or program management experience.
- Expertise in Microsoft Excel, Work, PowerPoint, Project (or equivalent applications).
- Experience working with Azure DevOps, JIRA or equivalent project management tools.
- Demonstrated execution of project management methodology.
- Knowledge of SDLC in waterfall and Agile projects.
- UX Design certification or demonstrated deep understanding of UX roles, function and process.
- Experience mentoring and providing guidance to team members.
- Ability to create and facilitate UX workshops including design sprints and sessions to determine user personas and problem statements.
- Strong written and verbal communication skills including the ability to tailor program updates and approach to audiences of all levels.
- Ability to manage multiple complex projects and competing requests simultaneously and under high pressure and tight deadlines.
- Ability to partner effectively in a highly matrixed organization.
Preferred Qualifications:
- Project management or Agile certification (Certified ScrumMaster, Professional ScrumMaster, PMP, PMI-ACP or similar).
- Product development, web, mobile or multi-channel experience.
What's in it For You?
You will join our inclusive culture of world-class talent where we are committed to your personal and professional growth through:
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
- Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency.
We are a leading provider of industry-specific software, data analytics, and digital solutions designed to meet the needs of professionals and their organizations. Our products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services – Reuters.
We empower our employees to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion.
Accessibility
We value diversity of culture and thought to deliver on our goals. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
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