Operational HR Assistant

4 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
Our Expectations

We are looking for a highly motivated and detail-oriented HR Operations Specialist to join our team in Warsaw, Poland. As a key member of our Shared Services unit, you will be responsible for delivering exceptional customer service and support to our associates.

Your primary focus will be on troubleshooting and resolving inquiries related to P&O programs, policies, processes, and systems. You will work closely with our internal resources, including standard scripts, FAQs, policy manuals, and desktop procedures in WorkDay and ServiceNow (WD/SNOW).

You will also coach service users on how to use MyP&O Operational systems (WD/SNOW) and applicable processes to drive self-service adoption. This role requires strong problem-solving and conflict management skills, as well as the ability to prioritize multiple tasks in a fast-paced environment.

To succeed in this position, you will need to have a university degree or equivalent, preferably in HR, Communications, or Business. Previous experience in Shared Services/Call Center environments is highly desirable.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to maintain confidentiality and handle sensitive information. Fluency in English (C1 level) is a must.



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