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Delivery Excellence Specialist

1 tydzień temu

Warszawa, Mazovia, Polska TN Poland Pełny etat
Company Overview
Grid Dynamics is an enterprise AI company with profound expertise in data, analytics, cloud & DevOps, application modernization, and customer experience. We are headquartered in Silicon Valley with offices across the Americas, Europe, and India.

About the Role

The Senior Delivery Manager will manage multiple teams and portfolios of projects in Poland, delivering next-generation platforms and solutions to our clients.

  • Manage multiple projects and globally distributed engineering teams using Agile methodologies.
  • Set up, maintain, and improve reliable delivery processes in accordance with industry best practices and corporate PMO standards.
  • Increase transparency of delivery organization by regularly and accurately reporting status to Delivery Director.
  • Deliver projects on time, within budget, and according to client expectations.
  • Achieve and sustain high client satisfaction.
  • Establish efficient communication channels between Grid Dynamics project teams and client organizations.
  • Expand the team by finding and attracting talent from the market and growing people internally.
  • Define and implement training and knowledge sharing programs.
  • Account margin management.

Required Skills and Qualifications
  • Experience in starting and supporting medium to large-size accounts.
  • Experience in initiating and leading pre-sales activities and creating fully fledged proposals, generating upsell and cross-sell opportunities.
  • Experience with controlling account margin.
  • Excellent communication skills to interact with different stakeholders involved in the project.
  • Ability to lead a team to achieve project goals and objectives, motivating and inspiring them to perform their best.

We Offer
  • Opportunity to work on bleeding-edge projects.
  • Work with a highly motivated and dedicated team.
  • Benefits package - medical insurance, sports.
  • Corporate social events.
  • Well-equipped office.