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Digital Transformation Solutions Architect

1 tydzień temu

Kraków, Lesser Poland Heineken Pełny etat

HEINEKEN Global Shared Services Center is an integral division of HEINEKEN, a leading brewing company. Our mission is to make Heineken the most connected brewery by digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture.

We are committed to fostering a dynamic and innovative team that drives business growth through digital solutions. As a key player in this journey, we are seeking an experienced Solution Engineering Lead to join our Digital & Technology Team.

The successful candidate will lead the Customer Service Team (RQC), comprising Solution Engineers, who configure, develop, implement, and integrate solutions based on Microsoft Dynamics 365 CE for specific business processes across Operating Companies (OpCos). The role requires understanding business needs, converting them into solution architecture specifications, and guiding the team with technical strategy to ensure alignment with overall standards and roadmaps.

This leadership position involves hands-on work, approximately 60-80% of the time, requiring expertise in mandatory technologies, including Dynamics 365 CE ecosystem, Dataverse database schema, Power Automate, and custom development using JavaScript, C#, and .NET.

The ideal candidate has:

  • About 8 years of experience in supporting CRMs and 2+ years in a lead role
  • Hands-on experience and in-depth knowledge of mandatory technologies
  • Experience in rolling out global solutions operating across global markets
  • Proven ability to lead teams of engineers with varying experience and adapt to team sizes from small to large
  • Experience working in an Agile environment
  • Strong problem-solving skills and ability to make critical technical decisions
  • Ability to guide/mentor other team members
  • Stakeholder engagement/influence skills
  • Able to thrive in a fast-paced and changing environment and see challenges as opportunities to improve

In return, we offer:

  • Flexible Work from Home scheme
  • Attractive Performance Bonus
  • Parking Space for Employees
  • Flexible working hours
  • Sodexo Card
  • Life Insurance
  • Employee Referral Programme
  • Job Opportunities within HEINEKEN
  • Private Medical Healthcare
  • Social Events