Customer Service Representative

3 tygodni temu


Łódź, Łódź Voivodeship, Polska Philips Pełny etat

About the Role

We are seeking a highly motivated and detail-oriented individual to join our Order Management Team as a Customer Service Representative. As an Order Management Specialist, you will be responsible for managing orders, performing configuration screening, and maintaining good communication with stakeholders. You will also be responsible for reporting, monitoring, and control of order book in a compliant manner.

Your Responsibilities

  • Manage orders (standard and non-standard) using SAP and other supporting tools.
  • Perform configuration screening.
  • Maintain good communication with stakeholders, including Key Account Managers, Project Managers, Production Planning, and other departments within Philips.
  • Report, monitor, and control of order book in an organized and compliant manner (ICS/SOx).
  • Collaborate with team members to continuously implement improvements using Lean tooling and disciplines.

Requirements

  • You are a student of technical studies at least 2nd year of studies.
  • You are able to work 30-40h/week.
  • You are fluent in English; Spanish is an asset.
  • You have a basic knowledge of Excel; SAP is an asset.

About Philips

We are a health technology company that believes every human matters. We are committed to providing quality healthcare to everyone, everywhere. As a Customer Service Representative, you will have the opportunity to work in an international environment and contribute to our mission to make a difference in people's lives.

What We Offer

  • 6-month internship based on a civil contract with competitive remuneration.
  • Flexible working hours, easily adaptable to your university schedule.
  • Opportunity to build your career in an international company that brings innovations that matter.
  • Discount for Multisport card, which enables you to use a wide range of sports and recreation facilities across Poland.


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