Senior SaaS Operations Specialist

1 miesiąc temu


Azymutalna Gdańsk, Polska Banqsoft Pełny etat
About the Role

We are seeking a highly skilled SaaS Operations Specialist to join our SaaS Operations Team. As a key member of our team, you will be responsible for providing business-critical operational services to our customers' core software, infrastructure, and integrations.

As a Technical Account Manager, you will work closely with our customers to plan and execute changes, upgrades, and projects related to setting up environments, integrations, monitoring, software installations, and technical support.

You will be responsible for building strong customer relationships, working collaboratively with our project managers and technical teams to deliver high-quality services and solutions.

Key Responsibilities
  • Provide technical support and guidance to customers on SaaS operations and infrastructure
  • Collaborate with project managers and technical teams to plan and execute projects and changes
  • Develop and maintain strong customer relationships through regular communication and issue resolution
  • Work closely with the SaaS Operations team to ensure seamless delivery of services and solutions
  • Stay up-to-date with industry trends and best practices in SaaS operations and infrastructure
Requirements
  • At least 5 years' experience in a similar role
  • Higher education in IT or relevant studies
  • Systematic approach, structured, and committed to delivering good results
  • Very good English communication skills, both written and spoken
  • Experience with Powershell, MSSQL, and Azure DevOps
  • Knowledge of ITIL methodology and basic experience with Azure
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

If you are a motivated and experienced SaaS Operations Specialist looking for a new challenge, we would love to hear from you.


  • Senior SaaS Architect

    4 tygodni temu


    Azymutalna , Gdańsk, Polska Banqsoft Pełny etat

    Job Title: Senior SaaS ArchitectAbout the Role:We are seeking a highly skilled Senior SaaS Architect to join our team at Banqsoft. As a key member of our architecture team, you will be responsible for advising clients on how our SaaS solution fits within their IT ecosystem, providing expert guidance on integration, scalability, and optimization.Key...


  • Azymutalna , Gdańsk, Polska Banqsoft Pełny etat

    We are seeking a highly skilled SaaS Solutions Expert to join our SaaS Operations Team. In this role, you will be responsible for providing business critical operational services to our Customers core software, infrastructure, and integrations. You will work closely with Service Manager to plan and execute changes, upgrades of our software, and collaborate...


  • Gdańsk, Pomerania, Polska emagine Consulting Pełny etat

    Job Summary:We are seeking an experienced Senior Infrastructure Operations Specialist to join our team at emagine Consulting. The ideal candidate will have a strong background in IT operations, infrastructure management, and cloud computing.Key Responsibilities:Plan and schedule deployment steps, coordinate actual deployment, and verify successful...


  • Gdańsk, Pomerania, Polska Randstad Polska Pełny etat

    Company OverviewRandstad Polska is a Scandinavian logistics company that is launching a brand-new finance team in Tri-city. We are looking for a Senior Financial Operations Specialist to join our team and help shape the future of our finance operations.


  • Gdańsk, Pomerania, Polska TOPTALENT Pełny etat

    We are seeking a highly motivated and experienced Senior Sales Operations Specialist to join our team at Toptalent.The successful candidate will be responsible for overseeing the overall provision of services by vendors, serving as a liaison between partners and vendor development and operational teams, and proactively updating and flagging emerging...


  • Gdańsk, Trójmiasto, Polska Banqsoft Pełny etat

    Who we are looking for!We are looking for SaaS Technicians to become part of our SaaS Operations Team providing business critical operational services to our Customers core software, infrastructure, and integrations. You´ll be the Technical Account Manager for key SaaS Customers and will, in cooperation with Service Manager plan/execute changes, upgrades of...


  • Gdańsk, Pomerania, Polska emagine Consulting Pełny etat

    Job Title: Senior Infrastructure Operations SpecialistAbout the Role:We are seeking an experienced Senior Infrastructure Operations Specialist to join our team at emagine Consulting. As a key member of our IT operations team, you will be responsible for ensuring the smooth operation of our enterprise infrastructure and applications. Key...


  • Gdańsk, Pomerania, Polska b2bnetwork Pełny etat

    B2BNetwork is looking for a skilled Senior Functional Test Specialist to join our Tricity-based testing team.The ideal candidate will have a strong background in functional testing with a minimum of 2 years of experience.Key responsibilities will include:Conducting functional tests for our SaaS solution provided by MetricStreamEnsuring the highest quality of...


  • Gdańsk, Pomerania, Polska emagine Consulting Pełny etat

    Job Summary:We are seeking an experienced IT Infrastructure Operations Expert to join our team at emagine Consulting. The successful candidate will be responsible for planning and scheduling deployment steps, coordinating actual deployments, and verifying their success.Key Responsibilities:Plan and schedule deployment steps for fixes, preventive changes, and...


  • Gdańsk, Pomerania, Polska Randstad Polska Pełny etat

    We are seeking a highly skilled Senior Accounts Payable Accountant to join our finance team in Tri-City. As a key member of the team, you will play a crucial role in reconciling vendor accounts and enhancing processes.As a Financial Operations Specialist, you will be responsible for processing invoices, managing payments, and ensuring accuracy and...

  • Senior Audit Specialist

    4 tygodni temu


    Gdańsk, Polska ARAMCO FUELS POLAND SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

    Senior Audit SpecialistAramco Fuels Poland Sp. z o.o. is seeking a Senior Audit Specialist to join our team. As a Senior Audit Specialist, you will be responsible for performing audit planning, identifying risks, and evaluating the effectiveness of financial and operations systems.ResponsibilitiesPerforming audit planning by understanding the auditable...


  • Gdańsk, Pomerania, Polska emagine Consulting Pełny etat

    Job Description:We are seeking an experienced Senior Infrastructure Operations Professional to join our team at emagine Consulting. The ideal candidate will have a strong background in architecture and technology implementation, with a focus on large-scale enterprise solution architecture.Responsibilities:Plan and schedule deployment steps, coordinate actual...

  • IT Operations Specialist

    3 tygodni temu


    Gdańsk, Pomerania, Polska b2bnetwork Pełny etat

    Work with Us: IT Operations SpecialistWe are seeking a highly skilled IT Operations Specialist to join our team at b2bnetwork. In this role, you will be responsible for ensuring the smooth operation of our Loan IQ application, working closely with stakeholders to identify and resolve technical issues.Key ResponsibilitiesSolving and supporting incidents and...

  • Senior UX Researcher

    3 tygodni temu


    Gdańsk, Pomerania, Polska Thomson Reuters Pełny etat

    Job Title: Senior UX ResearcherDescription: We are seeking a highly skilled Senior UX Researcher to join our team at Thomson Reuters. As a Senior UX Researcher, you will be responsible for defining and executing user research programs to gain a deeper understanding of our customers' needs and behaviors.About the Role:Lead foundational research activities to...

  • Senior Operations Manager

    4 tygodni temu


    Gdańsk, Pomerania, Polska Amazon MLS Poland Sp. z o.o. - K69 Pełny etat

    About the RoleThe Senior Operations Manager will be responsible for leading a team of operations professionals to drive business growth and excellence in Amazon MLS Poland Sp. z o.o. - K69. This role will oversee the management of day-to-day operations, ensuring seamless delivery of services and products to customers. The ideal candidate will have a proven...


  • Gdańsk, Pomerania, Polska Product Madness Sp. z o.o Pełny etat

    The Specialist, Service Operations - People & Culture (P&C) role is responsible for delivering exceptional customer service and support to employees, P&C Business Partners, and managers. This involves responding to complex employee inquiries, executing P&C transactions, and data reporting from Workday and other systems.This role requires excellent attention...


  • Gdańsk, Pomerania, Polska NAVBLUE Pełny etat

    About the Role:We are seeking a talented Senior Cloud Infrastructure Specialist to join our team at NAVBLUE. As a key member of our platform team, you will play a crucial role in designing, building, and maintaining our cloud-based infrastructure. Your expertise in cloud computing, security, and infrastructure management will enable us to deliver...


  • Gdańsk, Pomerania, Polska AVENGA Pełny etat

    Job Title: IT Operations Specialist with DevOps ExpertiseWe are seeking a highly experienced IT Operations specialist to join our project for a large Scandinavian banking company.This role requires 5+ years of experience in IT Operations, with expertise in Application Support and DevOps. The ideal candidate will have hands-on experience with Windows and...


  • Gdańsk, Pomerania, Polska Product Madness Sp. z o.o Pełny etat

    This role focuses on delivering exceptional customer service in response to HR-related inquiries from employees and managers via various channels. The Specialist will resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems.The ideal candidate will have a passion for excellent customer service, be adaptable,...


  • Gdańsk, Pomerania, Polska Randstad Polska Pełny etat

    Overview of the RoleWe are seeking a highly skilled Financial Operations Specialist to join our client, a world-class offshore drilling company. The successful candidate will be responsible for managing cash positions, coordinating with banks, and collaborating with teams in Gdańsk and the USA.