Customer Support Expertise Advocate

7 dni temu


Katowice, Silesia, Polska zondacrypto Pełny etat
About this role

We're seeking a dedicated Customer Support Specialist to join our team at zondacrypto. Our company is a leading cryptocurrency exchange committed to delivering exceptional service to our users.

Your responsibilities
  • Provide in-person support for our users.
  • Engage with users via email and chat.
  • Occasionally handle customer support calls.
  • Analyze user needs to provide tailored assistance.
  • Promote a positive image of our company.
  • Collaborate on internal projects.
Our requirements
  • Excellent communication skills.
  • Good manners and a professional demeanor.
  • Fluency in Polish and English (minimum C1 level).
  • Italian language is a plus.
  • Experience in working with clients and an interest in cryptocurrencies are welcome.
What we offer
  • Opportunities for career development within the company.
  • Comprehensive training programs.
  • Private healthcare.
  • Multisport card.
  • Possibility to work remotely from corporate apartments.
  • English lessons during working hours.
  • Training budget.

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