Human Resources Administrative Assistant

19 godzin temu


Katowice, Silesia, Polska ING Pełny etat
About Us

We are a global financial institution committed to making a positive impact on society. Our mission is to empower people to stay ahead in life through innovative solutions and services.

Job Summary

We are seeking an experienced HR Services Specialist with Dutch to join our team. In this role, you will provide HR-related support to our employees, managers, and business partners.

Responsibilities
  1. Act as a contact person for HR-related queries and provide advice based on labor law provisions and ING's policies.

  2. Take care of administrative tasks for colleagues joining, leaving, or changing jobs within the ING Group.

  3. Maintain employee data, create contracts, and other HR documentation.

  4. Handle employee inquiries and support managers in their tasks.

  5. Maintain the knowledge base for employees and managers.

  6. Train new team members.

  7. Assist in implementing policies, procedures, or systems.

Requirements
  • Experience in a Shared Services environment, preferably with HR processes or Customer Service.

  • Good English and Dutch language skills (B2+/C1).

  • Experience in building relationships with business partners.

  • Excellent communication skills and willingness to learn.

  • Strong people and client orientation.

  • Ability to analyze processes and propose improvements.

  • Ability to work in a multicultural environment.

Preferred Qualifications
  • Experience in transition activities: preparation/review of documentation, process & tools setup.

  • Expertise in agile management, quality management, and risk.

  • Curious to continuously improve in an agile way.

  • Experience in working with Workday, ServiceNow, MS Office.

  • Knowledge of Belgian labor law.



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