Salesforce Business Analyst Lead

2 dni temu


Gdańsk, Pomerania, Polska Capgemini Pełny etat
About the Role

We are seeking an experienced Salesforce Business Analyst to join our team. In this role, you will be responsible for creating and developing business applications based on customer demands.

Key responsibilities include collecting and describing customer functionality needs, defining visions and concepts concerning future systems, and writing the documentation.

You will also check the compatibility of the created systems in terms of business demands and configure objects, authorizations, workflows, and create personalized reports and dashboards.

Requirements
  • Skills in Salesforce and Salesforce configurations (certificates would be a great advantage) or experience in the role of a Business Analyst;
  • At least 3 years of experience in creating IT systems and working with CRM/ERP class systems;
  • Experience in keeping direct business customer relationships, ease of establishing new contacts;
  • Good command of English.

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