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Customer Success Expert

2 tygodni temu

Wrocław, Województwo dolnośląskie, Polska Text Pełny etat

We're Looking for a Skilled Professional to Join Our Team:

As a Product Expert at Text, you will be responsible for guiding customers through our products, ensuring they get the most out of them.

Our ideal candidate has hands-on experience troubleshooting SaaS products across web, desktop, and mobile platforms, as well as excellent knowledge of the English language.


Your Key Responsibilities:
  • Provide expert guidance and support to customers, empowering them to achieve their goals with our products.
  • Collaborate with internal teams to develop and implement solutions that meet customer needs.
  • Stay up-to-date with industry trends and advancements in software products.
  • Continuously evaluate and improve our products to ensure they meet the highest standards of quality and user experience.
  • Develop and maintain strong relationships with customers, understanding their unique needs and preferences.