Customer Service Operations Director

4 dni temu


Wrocław, Województwo dolnośląskie, Polska HAYS POLAND Sp. z o.o. Pełny etat

We're on the hunt for a seasoned Customer Service Operations Director to join our team at HAYS POLAND Sp. z o.o. This exciting role offers the chance to make a real impact on our customers' experiences across multiple regions.

As a strategic leader, you'll oversee order management, issue resolution, and customer inquiries, driving business growth and improving customer satisfaction. To succeed in this role, you'll need to stay ahead of the curve, leveraging CRM and ERP systems (SAP, Salesforce) to optimize customer interactions and order fulfillment.

We're looking for someone with 5+ years of experience in customer service, supply chain, or operations, with a minimum of 3 years in a leadership role. A Bachelor's degree in Business, Supply Chain Management, Customer Service, or a related field (Master's preferred) is required.

Your toolkit should include expertise in data analytics, process automation, and cross-functional collaboration. As a true team player, you'll work closely with sales, marketing, and operations teams to deliver world-class customer experiences.

HAYS POLAND Sp. z o.o. is proud to offer a comprehensive benefits package, including medical care, individual life insurance, Multisport+, and Individual Insurance Package. You'll also enjoy the chance to grow professionally in an international organization from the automotive industry.



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