Aktualne oferty pracy związane z Airline Support Specialist with English and French - Katowice, Silesia - TN Poland
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Airline Support Specialist with English and French
2 tygodni temu
We are Concentrix, a global leader in creating exceptional customer experiences and driving digital transformation for top companies.
We recognize the value of diversity and inclusion, fostering an environment where all our differences make us stronger together.
Job DescriptionIn this role, you will join our team of dedicated professionals providing airline customer support services to Ryanair passengers.
Key responsibilities include:
- Responding to passenger inquiries and resolving issues related to baggage, booking tickets, and flight rescheduling
You will have the opportunity to develop your skills and expertise in a supportive environment with ongoing training and development programs.
RequirementsTo succeed in this role, you will need:
- A communicative level of English (min. B2) and French (min. B2)
- Ability to operate Windows operating systems and MS Office packages
- Excellent communication and interpersonal skills
- A high personal culture and customer orientation
- Commitment and motivation to work collaboratively as part of a global team
- Availability to work from our office in Katowice
We offer a comprehensive package of benefits to support your professional growth and well-being:
- An indefinite employment contract
- A modern, multinational work environment in Katowice
- A competitive salary with performance bonuses and rewards
- Fully-paid training prior to direct contact with customers
- Ongoing training and development programs
- Medical services and private medical care, group insurance program
- Sports and leisure programs, as well as My Benefit Cafeteria
- Possibility of choosing from three best-designed relocation packages
- A dynamic and international work environment with plenty of career opportunities
- Social activities, events, and celebrations
- Guaranteed hourly rate based on a civil contract
- Flexible working days and hours
