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Process Improvement Analyst

1 tydzień temu


Katowice, Silesia, Polska Genpact Pełny etat

Job Description

The primary responsibility of the Customer Planner analyst - Senior Process Associate is to flawlessly manage business processes of Integrated Customer Business Planning. This involves daily support of Customer Account Managers in planning and execution of customer-related promotional activities and non-promotional activities.

Key Responsibilities

  • Create promotion input by ensuring promo creation in TPM are completed on-time-in-full and according to Customer Account Managers request and finalized before promo launch date.
  • Reconciliation and resolve promo mis-match issues between TPM and Retailer portals.
  • Validate required details as per guidelines to create or amend a Promo, manage exceptions, and follow guardrails.
  • Ensure all conditions set-up in TPM are interfaced to SAP with correct data (customer, rate, period, material level) approved by Schedule of Authority.

Requirements

  • Any Graduate / preferably Business or Operations.
  • Fair understanding of upstream and downstream processes in Trade Promotions.
  • Fluent in both Czech & English in verbal and written.
  • Experience in Microsoft suite including Outlook, Power Point and MS Teams; advanced Excel skills.

Benefits

  • Stable job offer – employment contract.
  • Various trainings (initiating, soft skills).
  • Possibility of development.