Workday Success Plans Consultant

2 tygodni temu

Warszawa, Mazovia, Polska Workday Polska sp. z o.o Pełny etat

About the Role

We are seeking a highly skilled Workday consultant to join our Workday Success Plans team. As a Workday expert, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations.

Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment.

Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:

  • Conducting research to ensure understanding of customer questions and related Workday concepts.
  • Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
  • Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
  • Clearly and effectively communicating responses and value to customers.
  • Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
  • Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
  • Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
  • Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
  • Keeping up to date with industry practices and the ability to engage with our customers on those topics.
  • Helping drive the creation of new programs to drive customer feature adoption.

In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:

  • Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers.
  • Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization.
  • Provide one-on-one customer configuration designs.
  • Deployments including full deployment of Workday features.
  • Ability to travel up to 20%.

About You

Basic Qualifications:

  • 3+ years of IT implementation experience.
  • 3+ years of experience with Recruiting systems, including but not limited to PeopleSoft, SAP, Oracle, and/or JD Edwards.
  • 3+ years of software consulting and functional experience that includes either HCM, PATT or Talent and Recruiting.

Additional Qualifications:

  • Workday Certification, or ability to certify in, at least one of the following: HCM, PATT or Recruiting.
  • Ability to gain a thorough understanding of Workday concepts as new features are released.
  • Ability to distill complex concepts into understandable presentations for our customers.
  • Ability to multitask and work on multiple engagements and deliverables simultaneously.
  • Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making.
  • Excellent verbal and written communication skills.
  • Bachelor's degree or relevant work experience required. Advanced degree preferred.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

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