Financial Collections Manager

2 dni temu


Kraków, Lesser Poland HEINEKEN Kraków Pełny etat

Company Overview

HEINEKEN Kraków is a growing team of business experts in finance, accounting, data and technology. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, and Enjoyment of Life.

Job Description

  • We are seeking a highly skilled Financial Collections Manager to own the Customer Ledger and ensure it remains clean and clear.
  • The successful candidate will act as a Business Partner to OpCos (e.g. Cash/ Pre Legal Collectors, Sales, Customer Service) to provide timely and accurate data and ensure effective collections.
  • This role involves working collaboratively with other HGSS teams to ensure effective delivery of collection processes and that standards are being followed.

Responsibilities

  • Manage customer accounts and ensure a high level of service is provided at all times.
  • Identify held orders and take appropriate actions to resolve them in accordance with credit policy.
  • Collaborate and communicate effectively with the team to achieve team goals.
  • Provide updates on collection progress to OpCo stakeholders and support continuous improvement projects.
  • Ensure process controls, policies, and compliance are adhered to and suggest improvements as necessary.

Requirements

  • Fluent Slovenian and English language skills.
  • Experience related to Order to Cash/Customer Service area.
  • Strong communication and problem-solving skills.
  • Experience with SAP and Excel systems.
  • Ability to deal with resistance.
  • Understanding of end2end Order to Cash process.
  • Experience in multi-national environment (incl. Shared Services Centres).


  • Kraków, Lesser Poland TN Poland Pełny etat

    We are looking for a skilled Credit & Collections Specialist to join our global Finance Operations team at TN Poland.The successful candidate will have experience in financial transaction processing in a shared services environment, proficiency in SAP and MS Office (Excel), and skills in financial/cost accounting, management accounting, billing, cash...


  • Kraków, Lesser Poland TN Poland Pełny etat

    We are seeking a skilled financial collections specialist to join our team in Krakow.About the Role:As a key member of our Cash cycle team, you will be responsible for providing customer service and support to our client base for their financial inquiries.You will utilize strong verbal communication and customer service skills to respond to customer...


  • Kraków, Lesser Poland TN Poland Pełny etat

    As a Financial Collections Specialist at TN Poland, you will play a crucial role in maintaining the financial health of our organization. Your primary responsibilities will include contacting customers to follow up on overdue payments, updating account statuses, and managing cash accounts.Essential Responsibilities:Follow up with customers to resolve...


  • Kraków, Lesser Poland Heineken Pełny etat

    As a Portuguese Collections Expert, you will play a critical role in driving our revenue growth strategy by effectively managing customer relationships and resolving any issues that may arise.Key ResponsibilitiesSome of your key responsibilities will include:Monitoring customer accounts and detecting potential credit risks;Developing and implementing...


  • Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    Would you like to build your career with one of the most prestigious and innovative companies in the world? We are currently recruiting for our client, Rolls-Royce – a symbol of excellence and engineering precision.They are seeking an Credit & Collections Specialist with proficiency in English, or both English and German to join their global GBS Finance...


  • Kraków, Lesser Poland Heineken Pełny etat

    Our TeamAt HEINEKEN Kraków, we have a growing team of business experts in finance, accounting, data, and technology. We are passionate about delivering exceptional results and making a positive impact on our customers and communities.Job DescriptionWe are seeking a highly motivated and experienced Collections Specialist to join our team. In this role, you...


  • Kraków, Lesser Poland Antal Pełny etat

    Location:  Kraków We work : Hybrid; 2-3 days in the office weekly Contract of employment : full-time Level:  Junior/ Mid Recruitment process:  online Our client is a global corporation offering a dynamic and innovative work environment within a global structures. By joining our client, you will have the chance to be part of a pioneering organization that...


  • Kraków, Lesser Poland Heineken Pełny etat

    Job DescriptionAs a key member of our team, you will be responsible for monitoring customer accounts and detecting overdue payments. This involves collecting and analyzing data for a selected payment/debt history, reaching out to customers to discuss their debts, and owning the Customer Ledger to ensure it remains clear and meets collection targets.You will...


  • Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    Join our team as a Collection SpecialistWe are seeking a Collection Specialist to support our international client in managing accounts receivable and ensuring timely collections. If you thrive in a dynamic, fast-paced environment and are eager to leverage your language skills in a global setting, this opportunity is perfect for you. Join us and contribute...


  • Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    About the PositionAs a Collection Specialist at Randstad Polska Sp. z o.o., you will play a critical role in managing accounts receivable and ensuring timely collections. The ideal candidate will have experience in a similar position or in customer service and possess very good knowledge of Dutch and English (min. B2/C1). You will also need knowledge of SAP,...


  • Kraków, Lesser Poland Randstad Pełny etat

    Join our team as a Collection SpecialistWe are seeking a Collection Specialist to support our international client in managing accounts receivable and ensuring timely collections. If you thrive in a dynamic, fast-paced environment and are eager to leverage your language skills in a global setting, this opportunity is perfect for you. Join us and contribute...


  • Kraków, Lesser Poland Heineken Pełny etat

    Are you a results-driven professional looking for a new challenge? Do you have experience in collections and a passion for delivering exceptional customer service?About the RoleWe are seeking a Collection Services Manager to join our team in Kraków. As a key member of our collection team, you will be responsible for:Managing a portfolio of customer accounts...


  • Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    Job Description:We are seeking an experienced Cash Collection Manager to lead our dynamic cash collection team. As a key member of our international team, you will play a critical part in ensuring timely and accurate cash flow management.In this role, you will be responsible for overseeing and leading the team to achieve key financial goals. This includes...


  • Kraków, Lesser Poland TN Poland Pełny etat

    TN Poland is a global corporation offering a dynamic and innovative work environment within global structures. We are seeking a highly skilled Credit and Collections Specialist with expertise in Spanish to join our team.In this exciting opportunity, you will have the chance to work on high-volume environments and develop strong skills in financial analysis...


  • Kraków, Lesser Poland TN Poland Pełny etat

    **Overview:**TN Poland is a leading provider of financial services, seeking a skilled Collections Specialist to join our dynamic team. As a key member of our operations department, the successful candidate will play a critical role in driving business growth and success.The ideal candidate will possess exceptional analytical and problem-solving skills, with...


  • Kraków, Lesser Poland TN Poland Pełny etat

    As a Financial Account Specialist at TN Poland, you will be responsible for managing accounts receivable, reducing overdue balances, and collaborating with international teams to ensure efficient processes.The ideal candidate will have very good knowledge of English and one of the following languages: German or Portuguese. In addition, they should have a...


  • Kraków, Lesser Poland ACCA Careers Pełny etat

    As a Financial Services Manager at ACCA Careers, you will have the opportunity to lead a team of auditors in delivering high-quality services to our clients. Your primary responsibility will be to ensure that all audit work is performed in accordance with department and professional standards. This includes supervising and executing the work of the audit...


  • Kraków, Lesser Poland Capgemini Pełny etat

    About the RoleWe are seeking an experienced Financial Services Operations Specialist to join our team, focusing on managing client portfolios and ensuring timely collections. This role requires excellent communication skills, proficiency in French (level B2+), and experience in customer service or collection.Key Job ResponsibilitiesClient Portfolio...


  • Kraków, Lesser Poland TN Poland Pełny etat

    We are looking for a talented Commercial Finance Manager to join our team at TN Poland. As a key member of our organization, you will play a crucial role in driving business success through effective financial management.Key Responsibilities:Deliver high-quality financial analysis and recommendations to inform business decisions.Develop and maintain strong...


  • Kraków, Lesser Poland ACCA Careers Pełny etat

    About the RoleWe are seeking an experienced Financial Operations Manager to join our team at ACCA Careers. In this role, you will be responsible for managing the day-to-day operations of the finance function, ensuring smooth execution of financial processes and procedures.Key ResponsibilitiesProcess Improvement: Analyze and improve existing financial...