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Technical Product Specialist
1 tydzień temu
We are looking for a talented Technical Product Specialist to join our team in Krakow, Poland.
The successful candidate will be responsible for assisting travel agencies with analysis, recreation, and resolution of complex problems, as well as providing technical support through different communication channels.
Key responsibilities:
- Providing technical support to customers hosted in the Sabre reservations system.
- Using advanced software and diagnostic tools to resolve issues.
- Recommending best business practices to customers on application usability and system maintenance.
- Maintaining effective communication with internal and external teams.
Requirements:
- Professional fluency in written and spoken English.
- Professional fluency in written and spoken Italian.
- Ability to analyze and identify key problems and make decisions to solve issues.
- Excellent interpersonal and teamwork skills.
Benefits:
- Paid time off, including Year-End-Break and Paid parental leave.
- Paid volunteer time, My Benefit platform, Multisport card, Employee Capital Plans, Baby Bonus, Say Thanks program.
- Luxmed VIP medical coverage, Foreign travel insurance, Employee Assistance Program, Life insurance.
Career development:
- Access to learning platforms and Sabre live learning sessions.
- Certification and tuition reimbursement.
- Opportunity to work in a hybrid mode (3 days per week from the office).
